Jack's Pizza

WATCHED EMPLOYEE SNEAKILY EAT TOPPINGS OFF MY PIZZA….
When picking up my order I was waiting in the lobby on Pendleton Pike I’m Indianapolis Indiana and watched a worker (Black older heavyset man with a large belly) put a pizza in the box then grab some toppings off of it! He then turned around and put the pizza on the shelf….
When he turned back around sure enough he was chewing.
I told the manager and the staff and they thought it was funny and acted like I was crazy.
The worker then said he ate the topping off of an old pizza however when I opened my box I could tell that I was my pizza he ate off of.
To make matters worse I had paid with a debit card and left the tip area blank thinking nothing about it….3 days later my transaction updated to leaving a $4 tip.
I called and spoke to the same manager (short thin Caucasian woman with a boyish appearance) and she said “No one here would do that”.
She refused to take my complaint then hung up on me twice.
I will NEVER eat from this Jacks again.
I need a DISTRICT MANAGER to reach out to me ASAP because the manager on duty that day and as I wrote refuses to hear me.
I will also be reporting this to the board of health and to RTV6 for the unsanitary act of tampering with customers food and eating while preparing customers food.

Owner response

We order here often.
Always have great service.
Pizza is awesome and food is made consistently.
I've been ordering from this restaurant for 10+ years and it's always been a positive experience.

Owner response

Pizza was Fresh and Hot when recieved. Topping on my pizza was not for the Faint of Heart.
When I say topping I mean Plenty of topping.
Haven't had Jack's for some time but I will be returning soon.

Owner response