Pizza Hut

The pizza experience here on 38th street was horrible.
I purchased 70 dollars worth of pizza and the pizza was thrown into the corner.
I called the restaurant and according to the mgr he will not do anything unless I bring the mess to them.
So I will not spend money there again for a long time.

I placed and order for delivery at 7pm for an 8:30 delivery time.
Even called back to confirm the order for delivery and added an item to the order. When order didn’t arrive by 9PM I called back but yet my call wasn’t answered.
I then called from a different number and employee at the store stated that my order has been ready and They are just waiting on a door dash driver to bring it. Employee was hesitant to give me his name, when I asked multiple times.
Eventually he stated his name was Marques, the shift manager.
He also Could not provide me with a time of delivery.
When I mention to employee who do I pay he stated I give cash to doordash driver.
Pretty sure this gentleman was lying.
This Pizza Hut appears to always have staffing issues or selective hours of operation.
Below is a photo stating my order is still being worked on.

Owner response

Solid no.
If you never been here, don’t come! Unlike other pizza huts they don’t have a buzzer so when I walked up and the door was locked I was understandably confused.
I called and they said I should have knocked to be let in.
Mind you no one was visible from their locked front door.
Just no.
I’ll take my business elsewhere from now on. I should have read my own review.😣 I called this place for 30 minutes straight.
They weren’t busy and my order was the only one there.
The girl refused to answer the phone.
I watched her just stand there instead.

Owner response