Jack in the Box

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Jack in the Box
  • Location: 132 W McDowell Rd, Phoenix, AZ 85003, United States
  • Phone: (602) 253-8666
  • Price: $

Opening hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Access

  • Sunday: 5 am-10 pm
  • Monday: 5 am-10 pm
  • Tuesday: 5 am-10 pm
  • Wednesday: 5 am-10 pm
  • Thursday: 5 am-10 pm
  • Friday: 5 am-10 pm
  • Saturday: 5 am-10 pm

Drive through

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Food & drink

Jack in the Box Food & drink

Vibe

Jack in the Box Vibe

By owner

Jack in the Box By owner

Street View

Jack in the Box Street View

Menus and Prices

Jack in the Box menu prices 1
Jack in the Box menu prices 2
Jack in the Box menu prices 3
Jack in the Box menu prices 4
Jack in the Box menu prices 5

Add Your Review

Reviews

If I could give -12 stars, I would based on prev orders not being correct, AND the incredibly pathetic customer service I just experienced.
Placed an online delivery order through the Jack app for this location since its the closest to the hospital.
Everything was fine, driver was waiting at the store..then I got a notification that the store cancelled my order and to call for more info.
Tried calling, AT LEAST 10 diff times..
the phone just rang and rang and rang..then it would ring and someone would pick it up, and hang up without saying anything.
Absolutely ridiculous.
Like children are hanging out at work thinking it's cool to cancel SIMPLE orders for no reason.
I legit was just trying to see what the issue was, find out if it was a glitch or something, and ask if the app would automatically give me a refund.
Now I'm going to be reporting this to the GM of this location.
Great job being incompetent!

Hi Jade, we're disappointed to hear about your experience.
We would like to investigate this concern further.
Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can escalate your feedback internally.

Went through the drive through and the lady at the speaker legitimately couldn't speak English.
She had a hard time understanding that I wanted bacon added to my sandwich.
Got my meal and it had no bacon.
The chicken sandwich was overcooked to the point it was rubbery.
I was on the other side of town and hungry so I ate it anyway, otherwise I would have returned and had them make me a new one with bacon and give me my money back.
They also didn't give me a receipt, so that definitely would've been difficult to do, but I think it could've been done. I've never had incompetence to that level like that before ANYWHERE. The driveway in front of this Jack in the Box is so tight DON'T COME HERE IF YOU DRIVE A LARGE TRUCK! They may ask you to wait in the front.

We're so sorry we couldn't make your visit easier, Cam.
Our restaurants should be running smoothly all the time.
We'd like to look into this further.
Please reach out to us at https://www.heyjackbox.com/.

It's fast food, so I can't really rate it a 5 or 4 star.
The restroom has a code to go in, so must ask the cashier.
the soda machine was not working very well it didn't had the soda options I picked so I had to grab something easily to drink and when the machine was pouring the soda it looked like is was coming out with water

Hi Frankie.
We always want you to get your money's worth and enjoy a great experience.
We hope you'll give us another chance to meet your expectations.

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