Jack in the Box
Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Fast food enthusiasts will find Jack in the Box an accessible choice in Phoenix, serving a broad menu that spans breakfast, burgers, and unexpected late-night delights. With convenient drive-through and delivery options, it's family-friendly and offers wheelchair access throughout. While many appreciate its great coffee and quick bites, service consistency has room for improvement based on various reviews. Enjoy casual dining at an affordable price, but be prepared for the occasional hiccup in your order.
Contact Info
- Location: 132 W McDowell Rd, Phoenix, AZ 85003
- Phone: (602) 253-8666
- Price range: $
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Other Business Hours
Access
- Monday: 5 am-10 pm
- Tuesday: 5 am-10 pm
- Wednesday: 5 am-10 pm
- Thursday: 5 am-10 pm
- Friday: 5 am-10 pm
- Saturday: 5 am-10 pm
- Sunday: 5 am-10 pm
Drive through
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Kerbside pickup
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
- Active military discounts
- Great coffee
- Breakfast
- Lunch
- Dinner
- Solo dining
- Coffee
- Late-night food
- Quick bite
- Breakfast
- Lunch
- Dinner
- Counter service
- Dessert
- Seating
- Toilets
- Casual
- Family friendly
- Groups
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
- Good for kids
- High chairs
- Kids' menu
- Free of charge street parking
- Free parking lot
- Plenty of parking
Food & drink
Vibe
By owner
Street View
Menus and Prices
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Add Your Review
Reviews
If I could give -12 stars, I would based on prev orders not being correct, AND the incredibly pathetic customer service I just experienced.Placed an online delivery order through the Jack app for this location since its the closest to the hospital.Everything was fine, driver was waiting at the store..then I got a notification that the store cancelled my order and to call for more info.Tried calling, AT LEAST 10 diff times..the phone just rang and rang and rang..then it would ring and someone would pick it up, and hang up without saying anything.Absolutely ridiculous.Like children are hanging out at work thinking it's cool to cancel SIMPLE orders for no reason.I legit was just trying to see what the issue was, find out if it was a glitch or something, and ask if the app would automatically give me a refund.Now I'm going to be reporting this to the GM of this location.Great job being incompetent!
Owner response
Hi Jade, we're disappointed to hear about your experience.We would like to investigate this concern further.Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can escalate your feedback internally.
Went through the drive through and the lady at the speaker legitimately couldn't speak English.She had a hard time understanding that I wanted bacon added to my sandwich.Got my meal and it had no bacon.The chicken sandwich was overcooked to the point it was rubbery.I was on the other side of town and hungry so I ate it anyway, otherwise I would have returned and had them make me a new one with bacon and give me my money back.They also didn't give me a receipt, so that definitely would've been difficult to do, but I think it could've been done. I've never had incompetence to that level like that before ANYWHERE. The driveway in front of this Jack in the Box is so tight DON'T COME HERE IF YOU DRIVE A LARGE TRUCK! They may ask you to wait in the front.
Owner response
We're so sorry we couldn't make your visit easier, Cam.Our restaurants should be running smoothly all the time.We'd like to look into this further.Please reach out to us at https://www.heyjackbox.com/.
It's fast food, so I can't really rate it a 5 or 4 star.The restroom has a code to go in, so must ask the cashier. the soda machine was not working very well it didn't had the soda options I picked so I had to grab something easily to drink and when the machine was pouring the soda it looked like is was coming out with water
Owner response
Hi Frankie.We always want you to get your money's worth and enjoy a great experience.We hope you'll give us another chance to meet your expectations.
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