Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
So sad the Drive Thru will get you every time.My spicy chicken was old hard, one piece of old lettuce and smashed, and my tacos wasn't as I ordered.
Owner response
Hi David, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
I work in the area and whenever I crave a burger I got to Jack in the Box but this particular location is very unprofessional at night.Whoever the woman is working the drive thru intercom around 10pm is very rude and sarcastic.If the company ever decides to send a secret customer to this location they are in big trouble! Why continue to work in fast food if you are not happy! Customers should not have to deal with this type of behavior.
Owner response
Hi there, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
Varies depending when you go.Midday can't tell the difference between sodas- not sure whose telling the staff all the sodas are the same, but this seems to be systemic in a lot of fast food around here.If I'm paying over $3 for a drink, it needs to be what I order.Period.
Owner response
Hi Ryan.We always want you to get your money's worth and enjoy a great experience.We hope you'll give us another chance to meet your expectations.
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