Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Food & drink
Vibe
Comfort food
By owner
Street View
Menu 1
Service has been good to me.However, I couldn't help but notice that the few times I've gone there has been no AC inside the building.I can't continue to eat in there.I can't imagine what the employees are going through in this texas heat.This place shouldn't be up and running without AC for its employees and customers.Ownership needs to be held accountable for making its employees continue to work under these conditions.
Owner response
Thank you for the review.Your experience did not meet our standards.Please reach out to us at https://www.heyjackbox.com/ if you'd like a follow-up from a representative.Thank you.
I precisely asked a manager for a small cup of water because I’m dehydrated and she refused to service me, Notified her employees and they laughed at me! I will no longer be attending this location for any reason.They overcharge you for what you ask for and instead of getting you exactly what you asked for, they charge you without notifying you first.I’m not from Texas but this is the worst experience of my life and I didn’t even ask for food.I’ve also had friends apply to this location and they refused to get back in contact with them to let them know if they had the job or Not.I DO NOT RECOMMEND!
Owner response
Hi Chrissy, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
Just had the best experience at this Jack in the Box! Picked up an online order, Melvin, young guy was at the drive thru window and he was so courteous and helpful! Keep up the good vibes Melvin!
Owner response
Thanks for the awesome review. See you next time.
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