Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Food & drink
Vibe
Burger
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Spend $30 just to get home and look at my food and realize it’s been reheated my curly fries are dark and soggy I have given this place a few times thinking maybe they were busy, but unfortunately, they have lost my business today.I will no longer be buying any food there to get food poisoning from all that old food sitting and reheated
Owner response
Hi Danielle, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
I ordered about $70 (80 after fees) worth of food for my family and I and I’m missing about $20!! I try to call and I get “This call cannot be completed as dialed” there’s another number that rings once and drops! This is absolutely rediculous!!! I have very limited time throughout my days and now I’m going to have to go in and argue this! I’m not a person who makes reviews or complains, but as a business, at LEAST have a working phone!!!
Owner response
This is disappointing to hear, Lizann.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Ordered a baked brownie which wasn't included in my meal so I had to ask for it and then when I got it, it wasn't even a brownie like the picture showed, more like some kind of cookie with oreos, and it was ice cold/hard as a block.Not only did they get it wrong once but twice.
Owner response
This is disappointing to hear, Jennifer.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
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