Jack in the Box

Name: Jack in the Box
Address: 5533 Stevenson Blvd, Fremont, California, 94538, US
Telephone: (510) 490-3249
Price range: $
Rating: 3.60

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Contact Info

Location: 5533 Stevenson Blvd, Fremont, CA 94538
Phone: (510) 490-3249
Price range: $

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Other Business Hours

Access

Monday: 6 am-10 pm
Tuesday: 6 am-10 pm
Wednesday: 6 am-10 pm
Thursday: 6 am-10 pm
Friday: 6 am-10 pm
Saturday: 6 am-10 pm
Sunday: 6 am-10 pm

Drive through

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Active military discounts

Breakfast
Lunch
Dinner
Solo dining

Coffee
Late-night food
Quick bite

Breakfast
Lunch
Dinner
Counter service
Dessert
Seating

Toilets

Casual

Family friendly
Groups

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Dogs allowed outside

Food & drink

Vibe

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

This location - The drive thru @around midnight was super slow! Got the Cluck chicken sandwich and it looks nothing like the menu pic! Taste is blah too.
Curly fries still good thank goodness

Owner response

We apologize for the inconvenience, Doug.
We should be running smoothly from the kitchen to the pick-up window without a long wait and with correct orders.
Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can investigate your feedback internally.

I ordered a jumbo jack combo here with drive thru and when I checked my food, I got this.
So I drove back there from my house and told them i got it wrong, and i said i wanted a refund.
I also said that i wanted them to apologize for what happened, and he just said he gave me money back, and he was busy.
He never apologized.
I did not ask him to give me extra money or something else.
I just wanted him to say sorry to me.
Thank you for making me drive an extra 30 minutes.

Owner response

This is disappointing to hear, Geunhui.
Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.
Thank you.

The lady that works at night is horrible!! I placed an online order to pick up on my way home from work.
I get off at 1am.
When I got their she told me she didn't have my order.
I told her I paid for it already and showed her.
She then said it was completed, I said I haven't been here to pick it up! She literally told me I probably came in another car to pick it up! Seriously it's an 11.00 order! Finally she gave me what I ordered, it was all thrown in the bag.
I questioned the order because it had food I didn't order.
She told me look in the bag and walked away.
This is after her and her co worker talked about me in their language and told me multiple times to give them my phone! She is so rude everytime I go but this time topped the cake on her attitude!! She is not the kind of person you should have representing your company.
Look at the camera's and see if someone can through twice for an 11.00 order! I WILL not go back to this place!!

Owner response

Hi Jennifer, we're disappointed to hear about your experience and thank you for bringing it to our attention.
You should always expect excellent service from our team.
Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.