Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Food & drink
Vibe
Burger
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
STAY AWAY FROM HERE.Never had jack in the box.That been said never ever will i have it ever again.All I heard is how good Jack in the box is.Maybe it was just that location I'll never know.Meat on tacos was non existence.Was out of like 4 other things we tried to order.$58.00 wasted, food was gross.Judging by the reviews this location has no one in management ever checks them.Cause all the stuff I read is the same as my complaints.Guess no matter the rush I should have read the reviews before going here.
Owner response
Hi Richard.We always want you to get your money's worth and enjoy a great experience.We hope you'll give us another chance to meet your expectations.
Went through the drive thru yesterday evening for dinner and the experience was less than ideal.Itâs fast food so Iâm not expecting a gourmet experience by any means but I am expecting to at least get what I paid for because fast food isnât cheap anymore!!! We were first greeted by a very bad attitude of âwhat do you want?â but thatâs the least of my worries about this review.When we got home ALL of our food was wrong aside from the bacon cheeseburger.Instead of spicy loaded tiny tacos we received plain regular tiny tacos, our curly fries were literal crumbs with regular fries mixed in, and then the reaaaaal kicker was the tacos.Now we all know Jack in Box is the goat for tacos⌠well not this one.All of our tacos had no lettuce, no sauce, fried in old oil (you could definitely tell by the color and taste), and SWISS cheese.My guess is that he ran out of regular or was just high as a kite.They were so disgusting and all of them went right back in the bag and into the trash.I hate hate hate wasting food so I gave them a chance, I tried but there was just no way.Iâve sent a review to the higher ups and Iâm praaaaaying I can get my money back.This was shy of a $30 order and I really have no intention of returning to this location.Genuinely feel bad for the owners of this store :(
Owner response
This is disappointing to hear.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Never write reviews, but this has to be the worst fast food restaurant in St.Louis.Tried ordering door dash here multiple times, each time order had to be canceled after waiting an hour and a half, wasting a door dasherâs time and mine once they finally said they donât have the order after the dasher waited 45 minutes in the line.Idiotically decided to go up there myself on a different day, and yep waited about 15 minutes in the drive through line without moving before I decided it wasnât worth it.
Owner response
Hi Owen, we should be moving a lot quicker than that.You should always expect hot, fresh food served in a flash.Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/.Thank you for your feedback.
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