Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Tonight was the worst experience I've had at this location.The spicy chicken was delicious, that is all.The French fries were horrible, stale,old,full of oil, just plain old.The curly fries were no better. Old and soft, disgusting.I'm so let down, the actual wait time after paying at the drive thru was 10 minutes, they even asked if I could back up, i was expecting great quality for the $$$$ and time I spent.But no I was very let down tonight.
Suzy must really love her work.All staff are over the top cheerful and informed.Food is as expected from this chain.However, I requested a custom burger based on the Butter Jack.Here's where Suzy came in.As I took a seat she appeared tableside to get clarification on my order.She then walked it back to the kitchen (which is on full display).As I waited, the details of the brand new ground up remodel.The techno-cube architecture works well with the frosted aluminum windows and doors, and serve to blend in with grey and river stone paint, hiteck lighting and you get a clean and bright atmosphere. Suzy, once again, appears tableside with my sandwich and curly fries.Wow.Burger is so juicy with the xtra garlic butter I requested that I ate it over a paper bag.I don't expect this level of service when they're busy.I just hope the staff can keep the joy going.
It's cool right across the street from the smoke and right around the corner from all the e drug connections
Owner response
It looks like we didn't deliver the experience you should expect.We should be knocking it out of the park and we appreciate you letting us know about your visit.We hope you visit us again so we can make it up to you.
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