Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Went to location Store#1516 427 W Mckellips Rd Mesa,AZ 85201, after picking up my son from work, and he Wanted some Jack in the box.So we went to this location, We went through the drive through and the girl.Gaby was rude while placing my order.And when I pulled up to the window.I understand it's hard to work night shift, but if you don't like it or dont like to talk to people, you shouldn't work at a restaurant where customer service is important.Thankfully Carlos came to tje window and askes if we can park in the front and he was so nice and when he brought our food I asked him for my receipt since Gaby did not give me one, he went back inside without hesitation and brought me a reprinted receipt.Good job Carlos has Great Customer Service and if not already he should get a promotion.Im only posting one star due to Gabys rudeness towards us Carlos did a great Job
Owner response
Hi Erika, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from all our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
Just came from there like at 1:50pm Saturday March 30th....Well I ordered a ultimate bacon burger and fries 🍟😋 the guy at the window was excellent 💯 🤗❤️ sorry I didn't catch his name, I'm sorry buddy but you took my order with perfect interaction i heard you clear you were kind excellent job and communication skills 💯 🌟🌟🌟🌟🌟🌟 6 star rating.
Owner response
Thanks for the awesome review. See you next time.
Girl, at the drive thru, was very friendly. Food was delicious. I got the #4. It used to be the #7. That man Jack should make it the #7 again. Someone tell Jack. Thank you.
Owner response
Thanks for the awesome review. See you next time.
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