Jack in the Box

Name: Jack in the Box
Address: 1105 S Val Vista Dr, Mesa, Arizona, 85204, US
Telephone: (480) 324-1623
Price range: $
Rating: 3.70

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Location: 1105 S Val Vista Dr, Mesa, AZ 85204, United States
Located in: Stonebridge Plaza
Phone: (480) 324-1623
Price: $

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Access

Sunday: 6 am-12 am
Monday: 6 am-12 am
Tuesday: 6 am-12 am
Wednesday: 6 am-12 am
Thursday: 6 am-12 am
Friday: 6 am-12 am
Saturday: 6 am-12 am

Drive through

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Vibe

Comfort food

By owner

Street View

Menus and Prices

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Reviews

I was biting into the now middle part of the egg roll and it had folded up paper in the middle of it, made me throw out my whole meal because I was disgusted.
The WHOLE order was already an unbelievable price of 53 dollars for 3 meals but to have 2 pieces of paper folded up and put in the middle of my food? Call going into Corp.
because this is gross.

Owner response

Hi Marley.
Thank you for your feedback.
We take food safety, cleanliness and sanitation very seriously and would like to investigate this further.
Please reach out to us at https://www.heyjackbox.com/

Have only been to one other location before and wasn't impressed.
This one was slightly better but...
I think we were the only ones in the place.
I had told the gal at the counter of my previous experience and hoped it would be better.
First thing was the washroom, no paper towels.
Next, we ordered and food was ready before we left the counter...so much for them saying everything is prepared when you order it.
Next, the seating area had paper and food under a couple of tables, so conducive to feeling like the place is clean and sanitary.
Second visit still not making me want to come back

Owner response

It looks like we didn't deliver the experience you should expect, Jerry.
We should be knocking it out of the park and we appreciate you letting us know about your visit.
We hope you visit us again so we can make it up to you.

We used to love coming here until last year when every single time something would be messed up in our order so we haven't gone in a while.
Tonight we chose to give this place another chance and guess what? Our order was missing something! I want corporate or someone to reach out to make this right because this is ridiculous, when you get drive thru food you expect to get EVERYTHING YOU PAID FOR! Make this right Jack In The Box this is unacceptable!

Owner response

This is disappointing to hear.
Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.
Thank you.

Reservations