Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
I gave this place the benefit of the doubt and came back again.Once more, RUDE CUSTOMER SERVICE! Horrible food received.Worker AGAIN upset that she had to go and retrieve the food I paid for.Horrible experience.No need to bring a nasty attitude to work.Thanked worker for bringing my food and all we got in return was a, “yeah!” 0/10.TOTALLY WOULD NOT RECOMMEND.The location on Carlisle is WAY better, and worth the drive.
Owner response
Hi Amanda, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
We showed up through the drive thru at about 10:20pm.We waited 11 minutes for our meals while the workers were goofing around with a paper towel sheet? We received the wrong food and did not receive the right amount of change.When i brought this up to the drive thru lady she gave attitude and reluctant about the change.I understand rough nights happen but there was absolutely no sense of urgency with anyone there.
Owner response
Hi Vijudo, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
Horrible experience last night at 930pm. My order was wrong, the cashier was rude! I was with my husband and we both noticed how rude she was acting..Once she closed the sliding window , she immediately started having fun with her coworkers.I know because you can see her thru the window..she ignored me for a good minute when entering the drive thru AGAIN because my order was wrong.😑 horrible service!!!
Owner response
This is disappointing to hear, Jubilee.We want to make sure you're getting all of your orders with professional service.Please reach out to us at https://www.heyjackbox.com/ so we can make this right.
Chinese restaurant
3601 Carlisle Blvd NE, Albuquerque, NM 87110, United States
New American restaurant
3600 Cutler Ave NE, Albuquerque, NM 87110, United States
American restaurant
1400 San Pedro Dr NE, Albuquerque, NM 87110, United States
Mexican restaurant
5614 Menaul Blvd NE, Albuquerque, NM 87110, United States
Italian restaurant
2401 San Pedro Dr NE, Albuquerque, NM 87110, United States
Pizza restaurant
2241 Q St NE, Albuquerque, NM 87110, United States
Italian restaurant
5626 Menaul Blvd NE, Albuquerque, NM 87110, United States
Restaurant
2100 Louisiana Blvd NE Bldg 217, Albuquerque, NM 87110, United States
Cuban restaurant
Daskalos Shopping Center, 5331 Menaul Blvd NE, Albuquerque, NM 87110, United States
Mexican restaurant
5015 Menaul Blvd NE, Albuquerque, NM 87110, United States
Japanese restaurant
2100 Louisiana Blvd NE #800, Albuquerque, NM 87110, United States
American restaurant
7515 Lomas Blvd NE, Albuquerque, NM 87110, United States
Restaurant
2100 Louisiana Blvd NE Bldg 213, Albuquerque, NM 87110, United States
Vietnamese restaurant
1313 San Pedro Dr NE, Albuquerque, NM 87110, United States
Teppanyaki restaurant
6521 Americas Pkwy, Albuquerque, NM 87110, United States