Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Situated on NE Martin Luther King Jr Blvd, Jack in the Box serves up a classic fast-food experience that appeals to families and lone diners alike. Featuring a diverse menu from burgers to breakfast items, it’s a go-to for quick bites at all hours. While some reviews note hiccups in service and preparation, others highlight friendly staff and hot meals on busy weekends. With accessible seating and plenty of parking, it’s worth a stop for a casual meal or late-night crave.
Food & drink
Vibe
Comfort food
By owner
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when I pulled into the drive thru, the person taking the order spoke wayyyy too fast and had a thick accent.she rudely and impatiently cut me off several times during our interactions at the menu and window and seemed irritated when I couldnt understand and asked her to repeat herself.when I got home and opened my order, the popcorn chicken box was only 1/3 of the way filled up.I got this and a large fry for nearly $12.I have had several other bad experiences at this location as well including orders made wrong, pickup orders taking 25+ minutes, etc.wouldnt recommend this location.
Owner response
Hi Cynthia, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
If I were fast food restaurants I'd be mad as hell at where American cultural changes have left the younger generation of people.Those people that would learn how to show up to work on time, take some pride and what they do...That's not what you're getting here at this Jack in the Box. No, what you're getting are people who don't know how to provide even a basic level of customer service for customers, well at the same time providing the driest hamburger I've had the privilege of eating in a very long time. That burger was drained of all of its juices, it was room temperature, and both the top and bottom buns had burn marks on them, which wasn't a problem really, but it indicated to me exactly why these pieces of bread were so dry. I don't know what happened, but they are definitely not just an average fast food restaurant anymore.Now it feels like they are simply waiting for someone to come along to lock the door and turn out the lights.Bluntly, I really don't think anybody would care if it closed tomorrow.They're serving anything that would warrant repeat business.
Owner response
Hi there, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
Best jack in box burger I've ever had! 3/5/24 12:39pm
Owner response
We appreciate the review and hope to see you again soon!
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