Jack in the Box

Name: Jack in the Box
Address: 1318a George Dieter Dr, El Paso, Texas, 79936, US
Telephone: (915) 860-7922
Price range: $
Rating: 4.20

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Fast food enthusiasts will find a familiar spot at Jack in the Box, located on George Dieter Drive in El Paso. This casual eatery offers a wide range of options, from burgers to breakfast sandwiches and delicious desserts, all at wallet-friendly prices. While reviews highlight great coffee and active military discounts, they also point to some inconsistencies in food quality and service. Despite this, the restaurant maintains a family-friendly atmosphere with convenient accessibility features, perfect for a quick bite any time of day.

Contact Info

Location: 1318a George Dieter Dr, El Paso, TX 79936
Phone: (915) 860-7922
Price range: $

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Other Business Hours

Access

Monday: 5 am-9 pm
Tuesday: 5 am-9 pm
Wednesday: 5 am-9 pm
Thursday: 5 am-9 pm
Friday: 5 am-9 pm
Saturday: 5 am-9 pm
Sunday: 5 am-9 pm

Drive through

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Active military discounts
Great coffee

Breakfast
Lunch
Dinner
Solo dining

Coffee
Late-night food
Quick bite

Breakfast
Lunch
Dinner
Counter service
Dessert
Seating

Toilets

Casual

Family friendly
Groups

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Comfort food

Cheeseburger

Burger

French fries

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Add Your Review

Reviews

This place was a completely horrible experience.
Came by for a quick bite as my wife wanted a teriyaki bowl, so I got a burger with "Only" cheese and mayo. When served, I tell the gentleman at the counter that the order was wrong since there was ketchup spilling out of it.
To which he replies with a horrible attitude after looking up at his screen that the order was correct.
I informed him that it was "Only" cheese and mayo, and he said in a rude tone, "Well, that's not what I have here!". I said, "Well, Sir, she got the order incorrect ", it was "Only" cheese and mayo! He made the obnoxious sound with his teeth, rolled his eyes like a child, and walked away. Once the order came back, the meats were crispi, and the cheese was cold! How do you get cold cheese on an order you just made? Folks save your money and eat anywhere else unless you like being treated like trash.
They should pay you to eat here, not the other way around! How sad!

Owner response

This is disappointing to hear.
Every Jack order should be on point, hot and fresh! Our service should be top notch too! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.
Thank you.

My wife and I went ordered a grilled chicken sandwich and supreme breakfast sandwich, they gave us a sausage sandwhich instead, and the chicken was raw.
When I went to the restaurant to tell them about the order, the manager told me that the chicken couldn’t be raw because it was as prepackaged and refused to even check to burger.
Just cause you repeat that something is prepackaged, doesn’t mean that it’s error free.
And to top it off, when the manager when to tell the cook to redo the sandwich, he just started laughing about it.

Owner response

Hi Abel, we're sorry to hear about this experience and thank you for bringing it to our attention.
You should always expect properly prepared food at Jack's.
Please reach out to us at https://www.heyjackbox.com/ if you'd like to connect with a representative.

Friendly staff / it is the best Jack in the box I have ever seen. Very clean, orderly tables and seating area, very clean toilets.
I was very pleased.

Owner response

Thanks for the awesome review.
See you next time.