Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
I went to this location with the intention of eating there.The place was empty but every single table was dirty, and the floor.So I asked the guy for something to wipe the table down and he handed me a napkin with some fluid on it and said there wasn’t anything else he could do.I left with my food but now I’m not eating it because it’s cold.If they don’t keep the dining area clean just think about how clean they keep the kitchen.I’m adding a photo of the food I wasted my money on.
Owner response
We're sorry you had this experience, John.Our restaurants should be in tip-top shape at all times.We would like to investigate this concern further.Please fill out our contact form on our website at www.heyjackbox.com so that we can escalate your feedback internally.
Placed my order thru drive thru explained to the gentleman taking my order to be wire my fires were fresh and hot I ended up with my regular fries hot but my curly fries weren't.When I went back the guy seemed bothered about not being satisfied.I am not happy wth the food
Owner response
Hi Conzuelo, we're sorry to hear about this experience and thank you for bringing it to our attention.You should always expect properly prepared food at Jack's.We'd like to look into this further.Please reach out to us at https://www.heyjackbox.com/
Excellent chicken burger, soft and tasty bun, the chicken was accurately crispy. Nice that it is possible despite the situation to sit inside. there is a lot of parking outside the restaurant and the service was good.
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