Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
At Jack in the Box, located on Almaden Expressway in San Jose, you’ll find a casual spot offering a wide range of fast food delights, from breakfast tacos to classic hamburgers. Perfect for solo diners and families alike, this restaurant boasts accessibility features and a friendly atmosphere. While reviews highlight efficient service from some staff and delicious late-night options, there are mentions of occasional mix-ups and wait times. With active military discounts and versatile meal options, Jack in the Box remains a budget-friendly choice for all your fast food cravings.
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Horrible , went thru drive thru and ordered 3 munchie meals , stacked burger and got home none had a patties in them ..this is our regular jack n box too never had any issues here been going here for bout 3/4 yrs ..those guys need more training or they're just careless and knew they did it an didn't care..
Owner response
We're sorry to hear about this experience, Sabrina.We want to make sure you're getting your food exactly as you ordered it.We would like to investigate this concern further.Please fill out our contact form on our website at https://www.jackinthebox.com/contact so that we can escalate your feedback internally.
By far this is the worst ive ever been to in terms of service wise. Basically, there is no service whatsoever unless you can speak Spanish. I was totally ignored by the staff and the others who speaks Spanish but came after me were greet right away...After those were served then one of the staff said "what do you need? " while not looking directly to me... My response to her..."Adiós"
Owner response
Hi there, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
How hard is it to follow orders and answer your phone? Ordered six tacos, 4 no lettuce.All six have lettuce.Even has the custom order stickers on the bag.Workers laughing and not paying attention.Joke location.
Owner response
This is disappointing to hear, Barbara.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
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