Jack in the Box

Name: Jack in the Box
Address: 6133 E Ben White Blvd, Austin, Texas, 78741, US
Telephone: (512) 389-0490
Price range: $
Rating: 3.50

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Location: 6133 E Ben White Blvd, Austin, TX 78741, United States
Phone: (512) 389-0490
Price: $

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Drive through

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Access

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Vibe

Comfort food

Burger

French fries

By owner

Street View

Menus and Prices

Add Your Review

Reviews

I don't have a Jack-in-the-box where I live, so I didn't know what to expect.
Maybe the problems I mention in my review are specific to this location, but I expected it to at least be better than Burger King.
I really need to order one of their Burgers for a proper comparison, but I just ordered a chicken wrap and fries. Notes on the Ambience: The noise from the kitchen is so loud that the employee had a hard time understanding what I was ordering.
The air conditioner must be broken because even with the ceiling fans on, it was uncomfortably warm (by the way, one of the fans was wobbly and making a loud clicking noise that could be heard over the grinding motor noise from the kitchen). Notes on the Food: The food was good--not great.
My spicy chicken wrap was not to dry because of the nice cheese sauce.
Though the bread was a little tough, the other ingredients seemed fresh.
I liked the way that the chicken was flavored.
My small French fries tasted good, if almost a little too salty.
I do not, however, think the small fries were worth the $3.69. I don't think I will dine in again, especially at this location.
I might drive through if I had extra cash and was willing to over spend just for the sake of trying their hamburger.

Owner response

We’re disappointed that we did not meet your expectations, John.
If you would like to let us know how we can improve, you can always reach out to us at https://www.heyjackbox.com/.

I ordered 2 orders of tacos with easy lettuce.I was in the drive-thru.
The order came out pretty quick.
But I noticed that the employees were laughing in the back when I was handed my bag.
Eyes all red looking high as hell.
I come to find out they stuffed all my tacos with extra lettuce.
I didn't find it funny at all, and it was wasteful of them.
I thought I would have made the job easier, but I guess they just couldn't comprehend, being so high and outa there minds....dam shame.

Owner response

Hi Antwone, we're disappointed to hear about your experience and thank you for bringing it to our attention.
You should always expect excellent service from our team.
Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.

Unnacceptable food quality, employees always seem to be distracted and honestly not very sanitary...
definetely wont be visiting this location anytime soon...
does Jack In The Box monitor these franchises at all? sure doesnt seem like it

Owner response

Hi there, we're sorry to hear about this experience.
You should always expect properly prepared food at Jack's.
Please reach out to us at https://www.heyjackbox.com/.
Thank you for your feedback.

Reservations