Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Located at 2611 S Hampton Rd, Jack in the Box serves up a variety of fast food favorites, from hearty burgers to breakfast burritos, all at wallet-friendly prices. Known for its casual atmosphere, it's a go-to spot for families and groups looking for a quick meal or late-night snack. While the service options include no-contact delivery and drive-through, guests have noted some inconsistencies in food quality and service. Still, if you're in need of a quick bite and great coffee, Jack in the Box might just satisfy your cravings.
Food & drink
Vibe
Comfort food
By owner
Street View
Menu 1
Menu 2
Menu 3
I ordered the old famous sourdough bacon cheeseburger that normally comes with two patties but I guess they didn't feel like working tonight because mines only had one patty.My bread was stale thick and dry, I asked for easy tomatoes but received three huge tomatoes and my fries was old, stale and cold.Now, I did order this via UberEATS who would not give me a refund but Jack in the Box is to blame for the poor quality of my food, the one patty that is on it is dry and tasteless.
Owner response
This is disappointing to hear, Tonya.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Now I know why this place is always empty.There used to be a line full of customers, but ever since this new lady ( heavy set, older Mexican lady that works drive through) took over, it’s been very bad.She always has an attitude, she charges for everything, including extra napkins.Overall she’s very rude.She yells at you when your’re ordering, she interrupts while you’re ordering, she got my order wrong and told me I was wrong.I know what I wanted to order.A Mexican Karen forreal.If you don’t have patience and people skills then why join the food industry? Why work the drive through? Please this lady has to go.Very bad management.
Owner response
Hi Valerie, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service and correct orders from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
Fully staffed.The staff appears happy.Inside was clean.I was so happy to see them wearing gloves.Great job.
Owner response
Sometimes you just have to have Jack in the Box. Glad you had a great time.
Takeout restaurant
2415 W Illinois Ave, Dallas, TX 75233, United States