Jack in the Box

Name: Jack in the Box
Address: 1020 W Davis St, Dallas, Texas, 75208, US
Telephone: (214) 946-5020
Price range: $
Rating: 3.60

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Location: 1020 W Davis St, Dallas, TX 75208, United States
Phone: (214) 946-5020
Price: $

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Access

Sunday: 7 am-10 pm
Monday: 7 am-10 pm
Tuesday: 7 am-10 pm
Wednesday: 7 am-10 pm
Thursday: 7 am-10 pm
Friday: 7 am-10 pm
Saturday: 7 am-10 pm

Drive through

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Vibe

Comfort food

French fries

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Did a mobile order and got the wrong sandwich and a flat soda.
Because everything is sealed I didn't check the contents until I got home.
I guess I'll have to check my orders from now on to ensure I get the right food.
Just disappointed as I didn't eat the sandwich and poured out my soda. Well, I just tried another mobile app take out order and they messed it up again.
I order the Classic Popcorn Chicken Big Box Combo and it was just popcorn chicken.
I didn't get my fries but at least they got my soda right this time. Update: I decided to go back this time to note the box was missing fries and was provided the fries, which was nice.
However, at this point it had been 45 minutes since I ordered so I asked if I could get the popcorn chicken remade since it was now cold.
I was told NO and that they would not do it unless I placed another order. Honestly, I just give up with this location.
I was able to get my fries but had cold popcorn chicken, which was depressing.
I guess I got the issue partially fixed but am just disappointed.
I'm also kicking myself for not checking my order since the previous mishap. I recommend if you do go to this location to double check your order whether online, in store, or going through the drive thru.

Owner response

This is disappointing to hear, Bradley.
Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.
Thank you.

02/20/24 worst experience I've had at Jack!! Promised my self I would NEVER go back...
but....
bug shout out to the Manager Juan who came thru and made it right.
Thank you Juan

Owner response

Thank you for taking the time to leave an updated review for us, Karina.
If you would like to let us know how we can improve further, you can always reach out to us at https://www.heyjackbox.com/.
We hope you visit us again soon.

Horrible wait times the employees are stretched thin.
Food is good here but cannot come here if you have a time limit.
Wish the franchisee would budget for more employees.

Owner response

Hi Adan, we should be moving a lot quicker than that.
You should always expect hot, fresh food served in a flash.
Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/.
Thank you for your feedback.