Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Located on W Wheatland Rd in Dallas, Jack in the Box serves up a casual fast-food experience with an expansive menu that covers breakfast, lunch, and dinner. Although it has its share of mixed reviews, loyal fans appreciate the all-day breakfast options and comforting coffee. While some diners have experienced inconsistencies in food quality and service, others rave about favorites like the buttery Swiss burgers and egg rolls. With convenient options like curbside pickup and delivery, it aims to cater to families and groups alike, though parking can be tricky for larger vehicles.
Food & drink
Vibe
Comfort food
French fries
By owner
Street View
Menu 1
Menu 2
Food is disgusting! Customer Service was horrible.They you g girl argued about giving me a full refund bringing uneatable food back and being inconvenienced.Upon returning food she should have been glad to refund my order.She wanted to argue about the drink being drunk out of.Of course I had drunk out if it because I didn’t know my food was burnt and would have to keep food until returning to establishment. Food was Burnt and tasted disgusting!!!! After asking for a manager, I was told they didn’t have one. Most absurd customer service ever.It appears there was young girls working there and the health department should go and shut them down.Not adhering to Health policies and regulations. They had a mop bucket/dirty water with a mop rolling it around the area were food was being prepared and served.
Owner response
Hi there.Thank you for your feedback.We take food safety, cleanliness and sanitation very seriously and would like to investigate this further.Please reach out to us at https://www.heyjackbox.com/
I am definitely a Jack Junkie! When we leave town, I am always trying to find a close location.My daughter is not as big of an enthusiast as I am, so I love that they have breakfast available all day.Me, I am addicted to that buttery swiss, and eggrolls are always a must!! This location is challenging if you are towing anything.The parking lot is just not set up for it.However, the service was great! We were greeted right away.Our food came out hot and fresh! We will definitely visit this location again if we aren't traveling with a travel trailer.
Owner response
Thanks for the awesome review. See you next time.
Ordered 2 smash burgers with bacon when I opened the burger no bacon one one of them the meat was burned on both burgers.I tried calling this location but recording stating voice mail not excepting messages
Owner response
Hi Deidra, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
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