Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Conveniently located on N New Braunfels Ave, Jack in the Box offers a casual fast-food experience for those craving a quick bite. Known primarily for its diverse menu, from breakfast sandwiches to late-night snacks, it caters to families and solo diners alike. While the restaurant boasts accessibility features, recent reviews suggest that food quality and service may not meet expectations. Ideal for a swift meal on the go, just be prepared for a mixed experience.
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This place is in a shady part of town.The food was pretty bad.No sauce on top, chicken had nerve pieces in it.Hard to chew and didn't taste good.Got thrown in trash.Egg roll was ok but how can you mess up something that just needs to be fried.Cashier pulled up three cars out of line to have wait for food and still took over 15 minutes to deliver.Best bet for quick food is to go across the street to the grocery store for a premise meal.😬 sorry but true. Almost $10.00 for a bad meal.
My food was not fresh like the young lady said they were going to do all 4 meals sandwiches were cold, fries were double dipped in the cooking oil and the girl that took my order lied and said were going to make it fresh and she didn't I paid 50 dollars for fresh food and got the worst service of my life they need to emprove service and food all the way around food wasn't good they ruined my favorite meal we ordered a number 1,2,4,and 15 meals all curly fries 2 dr peppers, a sprite and a power aid cherry.
Owner response
Hi Cynthia, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
If I could issue a lower rating or none at all, believe me I would!! The staff are rude, talk mess about the people ordering through the drive through, inside while on their headset, while your standing right there at the counter. And that was the manager, so it can't get no worse since the manager role models the poor behavior for the employees to follow. And people wonder why the reviews are so bad on here.Horrible. Food is always mediocre here, and tepid, and sanitary conditions are deplorable.The girl at the counter was changing out the trash bags with no gloves on and cartying the trash through the food prep area.And no one was using hair nets or gloves. Look at my pics, and that wasn't even the half of it. There was no ice in the drink machine, and when she gave me water for my drink, the water had a brownish tint to it, that she didn't find unusual. They take no pride in representing this franchise.I wish Jack would visit this eyesore. It should just be closed down since all the drug dealers, panhandlers, and prostitutes are allowed to loiter in the parking lot, making it unsafe for patrons. We will not return to this crime ridden location.
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