Jack in the Box

Name: Jack in the Box
Address: 5311 Rigsby Ave, San Antonio, Texas, 78222, US
Telephone: (210) 682-9411
Price range: $
Rating: 2.90

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Conveniently situated on Rigsby Ave in San Antonio, Jack in the Box offers diners a casual experience focused on classic fast food favorites. While the menu boasts a variety of options like breakfast sandwiches, burgers, and tacos, recent reviews highlight some inconsistencies in service and food quality. Families appreciate the accessibility features and kids’ menu, though some patrons have encountered less than stellar service and misorders. For a quick bite on the go, this location might have potential if you're feeling adventurous, but be prepared for a mixed experience.

Contact Info

Location: 5311 Rigsby Ave, San Antonio, TX 78222
Phone: (210) 682-9411
Price range: $

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Other Business Hours

Access

Monday: 6 am-10 pm
Tuesday: 6 am-10 pm
Wednesday: 6 am-10 pm
Thursday: 6 am-10 pm
Friday: 6 am-10 pm
Saturday: 6 am-10 pm
Sunday: 6 am-10 pm

Drive through

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Active military discounts

Breakfast
Lunch
Dinner
Solo dining

Coffee
Late-night food
Quick bite

Breakfast
Lunch
Dinner
Counter service
Dessert
Seating

Toilets

Casual

Family friendly
Groups

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Comfort food

Burger

French fries

By owner

Street View

Menus and Prices

Menu 1

Add Your Review

Reviews

I ordered 4 orders of tacos and the loaded tiny tacos with a medium curly fries and 2 breakfast bacon sandwiches.
The tacos came with no filling or lettuce or cheese and I didn't get my curly fries...
I attempted to call the store but it automatically puts you on hold.
This is the worst jack in the box yet never in my entire life living in San Antonio have I ever seen a bad jack in the box until yesterday...
Don't waste your money here at this location.

Owner response

This is disappointing to hear, Cheyenne.
Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.
Thank you.

🤢 Travesty. Staff were overwhelmed even thought the drive through only had 3 cars.
They would not survive in a real high intensity restaurant. #12 Chicken sandwich is about the size of a dollar menu McDonald's McChicken, and feels like rubber. (I have no idea how they got this consistency..) All in all, waste of $12. I had high hopes, last time I had Jack was in Hawaii years ago, but this does not compare. Hopefully it doesn't run through me, but I expect it will.
🤮

Owner response

Hi there.
We always want you to get your money's worth and enjoy a great experience.
We hope you'll give us another chance to meet your expectations.

An Employee working at 230pm on Sunday March 3rd 2024 Black Hair almost shoulder length.
Was on a RANT, dropping the "F" Bomb word every 5 seconds.
On the Restaurant floor in front of customers and myself.
With NO Regard to who was around.
Not to mention he was not doing his job.
This man should be fired.
It was a SAD site to see.
What a waste of a man to act that way.
Never visit this restaurant.

Owner response

Hi Dave.
Thank you for your feedback.
We take comments like yours seriously and would like to investigate this further.
Please contact us at https://www.heyjackbox.com/ so we can gather details and respond to you personally.