Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
The girl in the window was sweet...I asked for a sourdough burger dry not toasted!! And the curly fries were cold ..I called.But there is only a 1800 number
Owner response
Hi Ashley, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
So my family and I were just about done eating when my son decided to take a drink of his tea.And from the looks of it, they don't clean their tea bins.Now I'm just thinking of the quality of the rest of the food we had already ate.🤢 We didn't notice anything wrong with the food, but just in general of the cleanliness of their equipment, judging by the tea. Hopefully we don't get sick.
Owner response
Hi Pete.Thank you for your feedback.We take food safety, cleanliness and sanitation very seriously and would like to investigate this further.Please reach out to us at https://www.heyjackbox.com/
Leaving a review while waiting in the drive thru line… I’ve waited for over ten minutes and the line has not moved but I am trapped in.It’s not the first time this happened over here so I am extremely upset over it.ALSO after waiting in line for 30 minutes, we were told they were out of napkins and had the window slammed in our faces.
Owner response
We apologize for the inconvenience, Amanda.We should be running smoothly from the kitchen to the pick-up window.We would like to investigate this concern further.Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can investigate your feedback internally.
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