Jack in the Box

I grew up on Jack in Phoenix, but now living out of state, we don't have them.
I brought my 11 year old here for the first time tonight.
Romeo took our order and was incredibly friendly and really engaged with my child.
The tacos are just as delicious as when I was a kid! Food was great and restaurant was clean.
Thank you to Romeo and the rest of the staff for fast, friendly service!

Owner response

1/9/24 Horrible and gross.
I went thru the drive thru and don't understand how they can blatantly serve food with mold!!!!!! 1/31/24* Corp Jack asked me to file a report online which I did but no response as of yet!

Owner response

The two Hispanic women working this morning got irritated I was watching them count the money they took from a plastic bag and split.
They each got about $8-9, and the one that was cooking, put her money in her pocket and turned around and walked towards the back, the manager, or the lady with the headphones, saw me and realize that I saw it was going on.
She then said I needed to hurry up and leave to the other lady, the person that I was with was still hungry, so we went to order a chicken sandwich, and magically our card kept declining.
She kept giving a smirk on her face saying well I guess you just don't have the money, I guess you're just not working the machine right, I guess you don't know what you're doing, let me try it, give me the pin number, I told her I wasn't giving her the pin number, but she could swipe the car.
Magically when she swiped the card it worked, I told her wow you know how to swipe the car just like you knew how to swipe that money from not too long ago huh? As I sat down, she made a comment, and So I responded back, and then she came from around the back through the side door to the dining area, telling me what am I talking about? What am I going to do? And a threatening manner, and then got upset when I told her that I would just call the police because I was feeling threatened and intimidated by her.
then she decided to say she was going to call 911, so I pulled out my phone and started recording because I didn't want anything to be misconstrued, or twist it up.
I am currently sitting in the parking lot waiting for a police officer to arrive, because I will be filing a report for harassment, and threatening me.

Owner response