IHOP

Name: IHOP
Address: 11613 Bandera Rd, San Antonio, Texas, 78250, US
Telephone: (210) 543-9154
Price range: $
Rating: 3.80

Breakfast restaurant, American restaurant, Family restaurant

IHOP on Bandera Rd offers a classic American breakfast experience that's perfect for families and solo diners alike. This casual, trendy eatery entices with its famous buttermilk pancakes and a diverse menu that includes comforting options like loaded omelets and hearty salads. Reviews highlight the great coffee and delicious food, while some note occasional wait times during peak hours. With free parking and wheelchair accessibility, it's easy to see why this spot is popular among locals and visitors in San Antonio.

Contact Info

Location: 11613 Bandera Rd, San Antonio, TX 78250
Located in: Bandera Pointe
Phone: (210) 543-9154
Price range: $

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
Delivery
Takeaway
Dine-in

Great coffee

Breakfast
Solo dining

Coffee
Comfort food
Halal food
Happy-hour food
Quick bite
Salad bar
Small plates
Vegetarian options

Breakfast
Brunch
Lunch
Dinner
Catering
Dessert
Seating

Toilets

Casual
Trendy

Family friendly
Groups
LGBTQ+ friendly
Tourists
Transgender safe space
University students

Reservations required
Accepts reservations

Credit cards
Debit cards
Credit cards

Good for kids
High chairs
Kids' menu

Free parking lot
Plenty of parking

Food & drink

Vibe

Omelette

Pancake

Coffee

Breakfast

Hash browns

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

TLDR: the manager refused to let me order what I wanted despite being more than willing to pay the extra cost. First let me say that our server was great and friendly and genuinely felt bad for what happened to me at this location. Being from out of town and on a tight schedule, I chose to go to ihop because it's a chain and I know what I can get to accommodate the fact that I cannot eat eggs.
I was seated immediately and our server came over to take my order immediately.
I knew what I wanted to get: a Denver omelette but with crispy potatoes instead of eggs.
Something I have done several times in the past.
I apologized that it was an annoying order but I just can't eat eggs.
She said "no worries, I got you!" And went on her way. A couple minutes later, she came back and apologized because her boss wouldn't let me do that.
He said it "wasn't worth it." I said it was worth it to me and asked to speak to him. I repeated again that I wanted to get a Denver omelette because it has bacon, sausage, shredded beef, ham, cheese, and a healthy dose of onions and green peppers.
But I can't eat eggs so please put potatoes instead. He said they have a classic bowl that has hash browns, sausage, and cheese and would not let me order what i wanted to get.
I ended up leaving without ordering anything. I've never encountered a restaurant manager that refused to let me order something even though I'm willing to pay for it! Absolutely insane...

Owner response

Emily – we are sorry to hear you had an unpleasant experience at our San Antonio IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the San Antonio IHOP franchisee follow up with you: https://empli.fi/cs/ih80455184

The food was amazing.
The service was a little slow, but they were really busy.
The wait time was only 10 minutes to be seated.
After we ordered our food we received it hot and fresh fast.
We ordered the sampler for breakfast, and it was great.
I can not complain about anything.
Great job to all employees who work there.

I called and placed a curbside pickup order.
The person taking the order was incredibly difficult to hear/understand and wouldn’t speak up even after several requests to do so.
Then I sat in the curbside spot for about 30 minutes AFTER I had called and they told me my order was ready.
The lady who answered the phone said that my order was ready but they couldn’t get it to me.
This place has terrible service, would not recommend.

Owner response

Noah, we are so sorry to hear about your visit with us.
Letting our guests down is never our intention.
We'd like the chance to learn a few more details and follow up with you in the next few days.
Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih80455182