Steak house, Bar & grill, Barbecue restaurant, Takeout restaurant, Restaurant
We came for a birthday dinner & had a great time.The food was delicious & the service was excellent.Even though we were a large party the server & manager made sure all of our needs were tended to.My favorites were the fried mushrooms, smoked wings & decadent salmon.I would come back for all of them, they all were seasoned to perfection.My nephews also loved the pickle chips.This was our first time trying this place out & we will definitely be back!
Owner response
Thank you for choosing Aspen Creek Grill for your birthday dinner.We are thrilled to hear that you had a great time and enjoyed both the food and service.It is our goal to ensure that all of our guests have a wonderful experience, regardless of party size.We appreciate your kind words about our fried mushrooms, smoked wings, decadent salmon, and pickle chips.We look forward to welcoming you back again soon!
Iâm sad that I had to dock this place a star.We came out to this location with our family and we were pretty excited to try it out.They promote themselves as a âscratch kitchenâ which apparently means they make a lot of stuff from scratch. We were seated pretty quickly but unfortunately our waiter just wasnât with it.He forgot to bring waters with the other drinks (which I had requested), he forgot to put in our appetizer order, and he didnât put in my wifeâs order (fish tacos) so we got all of our food but not hers.I understand that sometimes a particular dish can take longer, but 7 plates came out and it took almost another 10 minutes to get here.When I asked about it, he made it sound like it was late because it was busy but really seemed like he forgot to put it in.This is having already waiting over 45 minutes for the food to come out anyway.Iâd 100% rather someone just own the mistake and offer a discount or something to make it right.While he didnât own it, they did comp that plate which makes up for the mistake.However, it canât get that missing 5th star back because the whole experience is as thrown off by these things (and it being âbusyâ⌠less than half the tables were filled and plenty of employees just standing around) All that being said, the food was really good.The crusted trout was delicious, my brother in law said the steak was amazing, and my mother in law loved the meatloaf.Overall, food is great and I hate to rate them down for one bad experience with a server (who was really nice btw just didnât deliver a great service). Really good options from the menu and the drinks looked good too.Iâd suggest trying them out .
Owner response
Thank you for taking the time to share your feedback, Joshua.It is disappointing to hear that our team fell short on your recent visit.We understand how important it is for our staff to take ownership of their mistakes and provide a high level of service.We appreciate your recommendation and hope to have the opportunity to serve you better in the future!
The architecture of the building reminds me of a cabin on the woods, hence the name of this place. The dishes are well put together and their flavor and appearance are attractive. We ordered a variety of plates and all of them were good. Unfortunately, they made us wait about one hour for the food. We were almost full with the appetizers and that us probably why I did not get a great impression on the food. I recommend you go there with good company to enjoy the waiting time for the food to be served.
Owner response
Thank you for taking the time to share your experience, Rosamaria.We apologize for the wait time you experienced for your food.We appreciate your feedback and hope to have the opportunity to serve you again in the future!
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