Breakfast restaurant, American restaurant, Family restaurant
Food & drink
Vibe
Omelette
Hash browns
By owner
Street View
Menu 1
Menu 2
Menu 3
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Menu 5
Very nice place.Perfect service and very good food.Maybe our new favorite breakfast place 👍
Owner response
Wow, it doesn’t get much better than this! Thanks for the 5-star review, N.Kind words like this are what keeps us motivated!
We had a great breakfast here 🥰🥰 everything was lovely ! And Kimberly was awesome! She went about and beyond to take care of us and brought everything timely! She was very friendly! I will definitely come back here for another awesome family breakfast!
I came to IHOP a few times recently and the service was good but today it was not acceptable, after waiting almost 40 minutes with no service or meal. We came in around 11:15 AM and it wasn't busy. The male host seated us and we waited almost ten minutes for a server, an older Caucasian woman, to take our orders. We waited almost 30 minutes for our orders that never arrived. Instead of following up with our orders, our server kept going into the restroom multiple times or stocking supplies at your very empty tables. She was doing anything besides helping customers without an apology or follow up with us. Customers don't deserve to pay inflated prices for incompetent service with a 'guilt tip' included! After waiting almost 30 minutes for our orders, the server's repeated trips to the restroom were grossing me out. We finally left at 11:52 AM because we did not want to wait any longer for food that might be undercooked or cold that we would have to send it back. At that point we lost all trust in IHOP getting it right but made sure to let the host know how we felt about the bad service and waiting so long. Bad customer experience all around, given that IHOP never got busy for the nearly 40 minutes spent waiting for nothing. We won't be coming back for service that's clearly 'Hit' or 'Miss'. Servers were down nationwide which included IHOP servers not wanting to help customers! And IHOP has a 'Loyalty Program'!? I will refrain from telling IHOP where they can shove that marketing gimmick.
Owner response
Elizabeth – we are sorry to hear you had an unpleasant experience at our Oceanside IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Oceanside IHOP franchisee follow up with you: https://empli.fi/cs/ih86035948
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