Breakfast restaurant, American restaurant, Family restaurant
Food & drink
Vibe
Omelette
Coffee
Breakfast
Hash browns
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Believe me, I often don’t leave reviews, but there come moments in your life that you can’t just avoid it.I don’t know if this location is under new management but the service was awful, took 45 min to get our order (3 people), cold pancakes, scramble eggs like a tortilla, dirty restrooms, a mumbling speaking server called Adam was hardly on top of things walking around with a spooked face, terrible just terrible.
Owner response
angel, we are so sorry to hear about your visit with us.Letting our guests down is never our intention.We'd like the chance to learn a few more details and follow up with you in the next few days.Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih82324913
Wait was so long, from the time we checked in and the time we left.They kept telling us 2 mins, ended up waiting about 25 mins before we were seated.About 30 mins to finally place an order and another 30 or so before we were served.I ordered the cou try fried steak.It was so dry and crispy it looked like a display.
Owner response
Hi Jen, we are so sorry to hear this was your experience with IHOP.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Rancho Cucamonga IHOP franchisee follow up with you: https://empli.fi/cs/ih83674553
I had an amazing time with my friends the food was AMAZING!! But we had a server named Aubree had so much attitude and kept giving me and my friends looks and didn’t check up on us the entire time.It completely ruined our night.I really hope ihop can handle this and hire welcoming servers
Owner response
Alexia – we are sorry to hear you had an unpleasant experience at our Rancho Cucamonga IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Rancho Cucamonga IHOP franchisee follow up with you: https://empli.fi/cs/ih83417896
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