Breakfast restaurant, American restaurant, Family restaurant
IHOP at 5814 Brainerd Rd in Chattanooga is a classic destination for breakfast lovers seeking comfort food at wallet-friendly prices. Located in Brainerd Village Shopping Center, this family-friendly eatery is known for its fast service and a cozy atmosphere, where pancakes and omelets reign supreme. With options for outdoor seating and curbside pickup, it caters to every dining preference. While recent reviews show mixed experiences in service and food quality, many patrons still enjoy the inviting environment, ideal for solo breakfasts or family brunches.
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By owner
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The waiter didn’t take their time taking our order, was rushing through and brought us “coffee” water, to make our own hot chocolate, which was cold by the way and as I was trying to explain that the water was cold, they just left me talking by myself and after they brought us the food, the broccoli seemed to have mold and it smelled really bad..soon after we spoke with the cook and he implied it was because it was in the freezer and if we wanted more.Terrible experience.
Owner response
Susy, we are so sorry to hear about your visit with us.Letting our guests down is never our intention.We'd like the chance to learn a few more details and follow up with you in the next few days.Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih81909598
Waited almost for 2 hours for the food it was cold.Ordered a strawberry shake and it was melted and foamy .Spent I’ve $20 for garbage that’s unsafe to eat.Don’t ever order here it’s the worst experience I’ve ever had!
Owner response
Legna – we are sorry to hear you had an unpleasant experience at our Chattanooga IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Chattanooga IHOP franchisee follow up with you: https://empli.fi/cs/ih87857784
Short staffed with a long wait.The server was not overly friendly, probably overwhelmed.The kitchen staff was very behind.The food was pretty good but the tables and benches clearly hadn’t been cleaned well.
Owner response
Thank you for the feedback, Clarke, could you please help us understand more on how we can improve by copy/pasting this link into your web browser so we may have the Chattanooga IHOP franchisee follow up with you: https://empli.fi/cs/ih77764770
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