Breakfast restaurant, American restaurant, Family restaurant
Showed up at 4am to a very welcoming atmosphere.Very friendly staff and they made sure I was comfortable.They were out of mushrooms for a spinach and mushroom omelet but made up for it by offering more spinach or tomato. Expect to pay 20$ per serving but you’ll leave full.Paid 18$ for a large omelet and 3 pancakes.
Will not be coming back. Came in Sunday night, barely anyone was in there.Manager at the time was our waitress. My wife orders a turkey avocado club.Comes out 45 minutes later only to be told there’s no avocado.Bill wasn’t adjusted either.Was the only reason that sandwich was ordered and we can’t be told till the plate is slid right in front of us.Had our cups refilled for the first time as we were leaving. Quality of the food has gone down, prices way up.Time to start supporting more local businesses.Chain models are failing everyone but the CEO’s
Owner response
Hi Chris, we are so sorry to hear this was your experience with IHOP.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Kansas City IHOP franchisee follow up with you: https://empli.fi/cs/ih80562415
My family and a family friend decided to go out for dinner on Tuesday where kids eat free.We made sure to ask Michelle who was the manager and another server if they still promote kids eat free which we were told yes.We order our food at 5:30 food didn't come to the table until 7:20ish.We were the only two families there.One family consistent of a mom and a 6 month old.Another family of two kids 4&5 and two adults.No reason the food should've took that long.Especially since all breakfast stuff was ordered no steak etc.We also received undercooked bacon and waffles and burnt hash browns.Then after making due with what was giving to us we experienced extra up charges that couldn't be explained.Oh and they decided to change their mind and said kids couldn't eat free even after they told me they could.Even after multiple locations we called in front of them said they still promote kids eat free.Michelle said her location has the option to change their minds at anytime.Went for a family bonding night that was ruined.Wouldn't recommend this location ever.Wouldn't recommend the servers or the manager to anyone.I would give zero starts if I could.
Owner response
Thank you Kierra for taking the time to leave us a review although we’re sorry we failed to meet your expectations.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Kansas City IHOP franchisee follow up with you: https://empli.fi/cs/ih78673540
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