Breakfast restaurant, American restaurant, Family restaurant
It was very busy but the staff was handling it well.My biggest issue is the overall cleanliness in the facility.The bathroom was dirty and smelled really bad, despite the checklist being cleaned shortly beforehand.The door to the ladies room is a pain to open and requires maintenance.Staff is friendly and quick despite the high volume of guests, the chefs were doing GREAT and I appreciate them very much, all out food was delicious.
Owner response
We're sorry Robin for the disappointment with your experience.If you would like to share any additional feedback and receive follow up from our franchise, please copy and paste this link into your web browser so we can get just a little more info and we will have the Fresno IHOP franchisee follow up with you: https://empli.fi/cs/ih64711266
We love IHop and we have received great food and service in the past.We'll sometimes go several times a week.This time there was nothing on the Menu that we were willing to pay that much for.I mentioned that to the Server and they said that their prices have increased dramatically in the last couple of weeks.We really liked the under $10 value Menu and would use that as an excuse not to cook at home.Well, we're cooking at home now
Owner response
Hi Alicia, we are so sorry to hear this was your experience with IHOP.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Fresno IHOP franchisee follow up with you: https://empli.fi/cs/ih81064576
Bought nashvill hot chicken and waffles one day and they were great borderline amazing.The next two times I order the same chicken and waffles it’s dry and flavorless and nasty.They definitely fell off in terms of consistency, be carful buying from this location
Owner response
Thank you Rob for taking the time to leave us a review although we’re sorry we failed to meet your expectations.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Fresno IHOP franchisee follow up with you: https://empli.fi/cs/ih70072345
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