Breakfast restaurant, American restaurant, Family restaurant
Nice iHop.The waitress was awesome and took great care of us.The food was as expected and very good.The restaurant was packed but our wait-time was short and the service and food were very timely.
We waited about 15 minutes to get seated; and it took over 10 minutes for our server to order our drinks and even longer for them to come in.It was 5 of us dining and there weren’t many other tables.It seemed like our server was the only one working the floor; and was very kind to us and apologetic.Shoutout to Sir, aka Scooter, he was amazing, kind and a hard worker.Anyway, After waiting OVER an hour and half we finally got half of our order.The eggs Benedict that my friend had ordered had a brown hair on it; definitely not his since he had short red hair.The food took way too long and was poorly made.Bread was stale, forgotten sides and also forgotten ingredients (bacon, tomatoes etc.)The employees in the kitchen were yelling at each other and slamming utensils and doors in the back.When we asked for the eggs to be remade the cook was rude about it and condescending.Whoever is in charge needs to schedule more servers rather than have only one.This seems to be a manager issue not an employee issue but either way, it’s an issue that should be addressed. Thank you Sir, aka Scooter! You were amazing and an even better server thank you for being real and cool.Give a man a very much needed raise.
Owner response
We're so sorry for this frustrating experience, Isis! We appreciate you taking the time to share this with us and would like to learn more so we can not only coach those involved and do better by our guests, but follow up with you as well.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Albuquerque IHOP franchisee follow up with you: https://empli.fi/cs/ih70151348
9/10 stars , food was fantastic, and delivered in a very friendly, efficient manner.We got our food in under 15 minutes despite a big wait! Very impressed with our server and service.
Chinese restaurant
3601 Carlisle Blvd NE, Albuquerque, NM 87110, United States
New American restaurant
3600 Cutler Ave NE, Albuquerque, NM 87110, United States
American restaurant
1400 San Pedro Dr NE, Albuquerque, NM 87110, United States
Mexican restaurant
5614 Menaul Blvd NE, Albuquerque, NM 87110, United States
Italian restaurant
2401 San Pedro Dr NE, Albuquerque, NM 87110, United States
Pizza restaurant
2241 Q St NE, Albuquerque, NM 87110, United States
Italian restaurant
5626 Menaul Blvd NE, Albuquerque, NM 87110, United States
Restaurant
2100 Louisiana Blvd NE Bldg 217, Albuquerque, NM 87110, United States
Cuban restaurant
Daskalos Shopping Center, 5331 Menaul Blvd NE, Albuquerque, NM 87110, United States
Mexican restaurant
5015 Menaul Blvd NE, Albuquerque, NM 87110, United States
Japanese restaurant
2100 Louisiana Blvd NE #800, Albuquerque, NM 87110, United States
American restaurant
7515 Lomas Blvd NE, Albuquerque, NM 87110, United States
Restaurant
2100 Louisiana Blvd NE Bldg 213, Albuquerque, NM 87110, United States
Vietnamese restaurant
1313 San Pedro Dr NE, Albuquerque, NM 87110, United States
Teppanyaki restaurant
6521 Americas Pkwy, Albuquerque, NM 87110, United States