IHOP

Name: IHOP
Address: 4500 Hondo Pass Dr, El Paso, Texas, 79904, US
Telephone: (915) 751-7665
Price range: $
Rating: 4.20

Breakfast restaurant, American restaurant, Family restaurant

IHOP on Hondo Pass Drive offers a cozy spot for late-night breakfast cravings or a family brunch. Known for its delightful array of American breakfast classics, from fluffy pancakes to savory omelets, this family-oriented diner has garnered a solid reputation with a 4.2-star rating despite some bumps in service. While the food is fresh and delicious, a few customers have noted inconsistent service and delivery issues. With a welcoming vibe, it's still a beloved choice for locals in El Paso. Just be prepared for limited parking and a few quirks!

Contact Info

Location: 4500 Hondo Pass Dr, El Paso, TX 79904
Phone: (915) 751-7665
Price range: $

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Services

Food & drink

Vibe

Juice

Omelette

Coffee

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

We came here super late at night and the staff was super nice and always checked up on us.
They got our orders out really fast and everything was correct and delicious.
I really liked the menu, it was a good size and had a bunch of selections.
I recommend omelettes and pancakes!

I’m here to write about the service.
The food and everything else was amazing.
But my server was just not it.
She wasn’t polite.
Her name was Edna and she took forever and we kept having to ask her for things more than once.
She messed up my kids order and their drinks.
Please do better.
I hate to be the person to be this way, but I just wasn’t happy with my visit because of this server especially because I come here all the time and it’s such a great place.

Owner response

Hi ivy, we are so sorry to hear this was your experience with IHOP.
This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.
Please copy and paste this link into your web browser so we can get just a little more info and we will have the El Paso IHOP franchisee follow up with you: https://empli.fi/cs/ih79685925

They're is no QC with online or delivery orders.
Ordered French toast combo and chicken fried steak combo.
Only received French toast, no eggs, bacon or hash browns.
Did not receive pancakes or gravy for the steak.
No one takes pride in their job to ensure satisfied costumers.
As soon as the order goes out the door the only thing you can do is talk to a manager to try to make it better next time.
Beware of ordering online or delivery if you want everything you paid for.

Owner response

Pamela, we are known for attentive service with delicious food, but it sounds like you didn’t receive that experience.
Please copy and paste this link into your web browser so we can get just a little more info and we will have the El Paso IHOP franchisee follow up with you: https://empli.fi/cs/ih80080731