Restaurant, American restaurant, Bar & grill, Chicken restaurant, Chicken wings restaurant, Hamburger restaurant, Meal delivery, Takeout restaurant, Sports bar, Seafood restaurant
Mediocre at best.I've been here before when it was good and not so good.I got here a little after 11 pm and ordered a tall beer and burger sliders with curly fries.I got my beer pretty quick and I was catching up on the daily sports on TV.I got halfway through my beer and was thinking it's been a few minutes, looked around and there were literally 4 other people in the restaurant.A little while later I get towards the bottom of the beer and realize it's been about 30 minutes.The waitress told me the sliders should be out shortly.About 10 more minutes go by and she brings them out.The first 2 were perfect, hot with pickle cheese and mustard on them.I went to eat the fries and they were undercooked and hard, which means they had been sitting, so I left the fries alone, after a few.I got to the second 2 sliders, not so warm, with no mustard or pickles and the bread was hard.I got the feeling the only thing that was freshly made, was 2 of the sliders and the rest of the stuff was a screw-up and had been sitting, then given to me.What I couldn't figure out is why it took 40 minutes to get 2 warm, freshly made sliders, with 4 people in the whole place.Service could have been better and I was sitting at the bar, which normally gets you better service.Not a shining moment, I'll wait a few months and try it again.
Owner response
Hi Shawn, we're truly sorry for the disappointing experience you had at our Willowbrook Hooters location.Your feedback is crucial for us to improve, and we'd like to address the details with you directly.Could you please take a moment to share this feedback with us at https://lovesfeedback.com/hooters/? We're committed to addressing these issues and ensuring a better experience for you in the future.Thank you for bringing this to our attention.
Dinner was fantastic.Anlli was an awesome server.Ask for her if you pass by this location.Super sweet and attentive.Food was fresh and yummy! Will be back next time we are in town! :)
Owner response
Sounds like you had a hoot of a time at our place! We're thrilled to hear that Anlli made your visit extra special with her attentive service.It's great to know you enjoyed our fresh and yummy food.Can't wait to welcome you back next time you're in town!
Recently went here.Wings were good, bar staff were slow and waitress fondled my husband and gave him her phone number on a napkin.I also saw same waitress taking another guy into the bathroom and came back out 5 minutes later.Absolutely disgusting behaviour.Thought I'd walked into hooters not hookers!!!
Mexican restaurant
17505 TX-249, Houston, TX 77064, United States