Hamburger restaurant, American restaurant, Chicken restaurant, Family restaurant, Fast food restaurant, Playground, Restaurant
Consistently the worst quality burgers out of all the Hatcreek locations I’ve been to from the drive thru.Just got a little hat burger and it had half a head of lettuce on it and the bun looked like it was a week old and had been stepped on.I REALLY want to like this location but every.Single.Burger is constructed absolutely horribly.McDonalds, p.terrys, dans hamburgers can all construct a decent burger but not at this hat creek location on burnet.The lettuce was like 2 inches thick before I removed it.Maybe the cooks need to be retrained or need better supervision.Who knows.
Owner response
Paul - We are so sorry and this is not up to our standards at all.Can you please send us an email to thiller@hatcreekburgers.com and reference this review? We'd like to try to make it right.Thanks!
First time here with the family, it was great! Food was awesome, and the young man at the register was so kind a professional!! Best customer service we’ve had in a long time.We will definitely be back :)
Owner response
We're so glad you had five star service on your first visit to Hat Creek Burger Company! We look forward to serving you again!
We had a good experience here. The service was friendly and fast. They have tables inside and outside. They have highchairs and an awesome playground. It is all fenced in and the ground is padded so it is safe and fun for the kids. The food was really good too. They have fun sauces by the drinks and napkins station. My husband ordered their classic burger and I got their grilled chicken sandwich. I would definitely recommend this place.
Owner response
Sarah - Thank you for the recommendation and five star review! We hope to see you at the restaurant again soon for more food and fun!
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