Hard Rock Cafe

What can be said about a restaurant that has branches in just about every capital city and several major cities, that hasn’t been said before. The decor is exactly as expected lots of memorabilia hung everywhere, with some genuinely interesting pieces.
However, don’t be fooled by the quantity, all that glitters is definitely not gold.
Many of the items on display are merely band posters the likes of which can be found on many a persons walls at home, in fact about a third of things on display fall into this category.
This is no bad thing but given the amount of musical artists in the world and the amount of money these places must make, I am sure they could afford to purchase a few more actual items of interest to display.
It would also be nice to see some items of local interest on display in each city rather than having 90% of the stuff from American and UK bands. Anyway I’ll step down off my soap box now and get on with the rest of the review. The food was OK, relatively tasty but nothing really deserving of the price.
Youngest had a.
Burger which was good but not the best of the week.
I had a duo combo which was tasty but once again nothing to write home about.
Wife and eldest daughter shared a platter, this was easily big enough for two and they enjoyed it enough. I had a gin and tonic called a Gin Genie (Guilty of being a big Bowie fan) this was enjoyable and more satisfying than the food. Service was good but we found them to be like flies around the dinner table, always hovering around, it got a little annoying by the end. Over all it was quite as expected but found it to be not as good as HRC Berlin. One last note, the gift shop is expensive, more expensive than can be really justified.
I know it’s a tourist trap but 75 Ron for a glass, 145 Ron for a small teddy, that’s really pushing the boundaries of what you would consider value for money.

Owner response

Always a good experience in a HRC, the atmosphere was nice (excellent choice of songs on the many screens), the decor is on point, the service was really good (shout-out to my man Darius Jr). The only contestable point was the food - with mixed reviews across the party.
We had the limited edition Bucharest and Pittsburgh burgers.
They were okay, I enjoyed mine well enough and it was a generous amount, but not a particularly memorable one.
Others were decidedly less impressed. Drinks were nice enough, the Hurricane cocktail was much too sweet in my opinion.

Owner response

We got there around 7 pm.
It wasn't busy.
We got sat pretty quick.
Then we waited a few minutes before the manager came over to say hello and to ask what we would want for drinks.
He was very nice .
But then that was the end of the good service .
The waiter came and took our drink order, and we got them quick.
We ordered , and while waiting, we tried to get a drink refill, no one around to help.
After 5 min, the waiter brought our food but no drinks .
My spicy chicken sandwich looked amazing, but the sauce was very sweet and spicy and tangy .
It's not really a buffalo sauce like it said .
The fries were coldish and soft.
We finally got ahold of the waiter to get us some ranch for a friend's salad and more drinks another 5 min pass and we flagged down another waiter to ask for the ranch so we were not waiting while our food got cold waiting.
Then we got it, but still no drinks.
we asked one more time, and he said okay and ordered them .
We didn't wait for the drinks and finished our meal.
He came back with our ticket and tried to charge us for the extra drinks that we never got .
He looked dumb founded and then, after a few minutes, came back with the new altered check.
There was no apology about the drinks, just excuses.
There's nothing else to mention.

Owner response