Pine Restaurant & Terrace
Restaurant
Contact Info
- Location: Bulevardul Poligrafiei 1, București 013704, Romania
- Phone: +40 727 221 224
Opening hours
- Monday: 6:30 am-11 pm
- Tuesday: 6:30 am-11 pm
- Wednesday: 6:30 am-11 pm
- Thursday: 6:30 am-11 pm
- Friday: 6:30 am-11 pm
- Saturday: 6:30 am-11 pm
- Sunday: 6:30 am-11 pm
Other Business Hours
Brunch
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: 12:30-4:30 pm
Services
- Outdoor seating
- Delivery
- Takeaway
- Dine-in
- Great cocktails
- Alcohol
- Beer
- Cocktails
- Coffee
- Small plates
- Spirits
- Wine
- Breakfast
- Brunch
- Lunch
- Dinner
- Dessert
- Seating
- Bar on site
- Toilets
- Casual
- Cosy
- Groups
- Accepts reservations
- Credit cards
- Credit cards
Food & drink
Vibe
By owner
Add Your Review
Reviews
Very disappointing Thursday evening meal.The lack of diners should have given us a clue, but we were tired and just wanted to eat in the hotel where we are staying.The ravioli was hard with the texture of cardboard with 3 bullets of al dente veg dancing mockingly with their 3 small shrimp partners around my plate.The sauce was quite bland but passable. Chicken breast was dry and unimaginatively served with a skid mark of pretentious tasteless jus rather than a proper sauce.We have travelled extensively around the world including the Mediterranean and this would be a poor meal anywhere, but in a 4 star international hotel chain this is inexcusable.Service was good but we were the only ones in the restaurant.Update and improved rating following guest breakfast the next morning.The mainly self service buffet breakfast for guests is excellent with plenty of choice and good quality produce.Overall revised to 4 stars.
Nice atmosphere with piano player on outside terrace and friendly staff but the service took so long and the main course was incredibly poor: tough, dry out tuna in terrible pastry crust and a over done sea bass all like it had been left on the hot plate too long.A real shame.We were staying in the Crowne Plaza which is connected but when we mentioned this to reception they said it was nothing to do with them & the restaurant denied anything was wrong.Poor.
Owner response
Dear John Webber, Thank you for taking the time to provide your feedback.We sincerely apologize for the disappointing experience you had at our restaurant.While we are pleased to hear you enjoyed the atmosphere and found our staff friendly, we are truly sorry that the service was slow and the quality of your main course did not meet your expectations. We take your comments seriously and will work with our culinary team to ensure that such issues are not repeated in the future.Your satisfaction is important to us, and we hope you will give us another chance to provide you with a better dining experience. We regret that your feedback was not initially addressed appropriately.Hopefully our front office Manager succeeded to address the matter at the checkout for making things right. Thank you for understanding and patience in this matter.. Sincerely, Victor Restaurant Manager
Food was tasty, service was good.I think it is a bit too expensive for the overall quality, but i can't complain about the experience.
Owner response
Thank you for your feedback.We are glad to hear that you enjoyed the food and our service.We understand your comment about the price and will take it into consideration for future improvements.We are pleased that overall you had a pleasant experience and we look forward to welcoming you back again. Best regards, Victor Restaurant Manager
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