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Order & Delivery: Ordered takeout through Toast.Simple.Left a $10 tip on a $30 order + $5 delivery + Tax.I’m astonished when the driver shows up and asks me to sign a receipt and it literally has a line for additional tip.We are seriously asking for secondary tips now? The Food: The pizza was nothing to write about.Double pepperoni order barely had any on it.I’d say a par experience.It was a special so I won’t complain much.If I had paid full price I’d probably be a little mad.Salads looked great.Lettuce appeared and tasted fresh.I did like their homemade ranch.Would probably get the salad again if I was around to grab one.
Owner response
Thank you for your feedback.Our drivers simply need to collect a physical signature for our liability and protection.The credit card slip that needs a signature is a pre-programmed format created and controlled by the merchant processor.Your generosity in tipping online is greatly appreciated and you would not be asked or expected to tip a second time.I apologize for any confusion that may have been caused.As far as your pizza goes, we are sad to hear that it wasn’t up to your expectations.Please feel free to reach out to us so that we may attempt to properly resolve the issue and make it right.
After driving by this place for a year, me and fiancé decided to stop by. This reminds me of a good old fashion high school hang out sport. Open concept, with big old slices of pizza, a chill place to hang out and eat, minus an arcade area. It as pretty cool.
Owner response
Ana, Thank you so much for taking the time to leave us a review.We truly appreciate your feedback. We strive for excellence and are always looking for ways to improve.If there's anything specific we could have done to make your experience even better and earn that extra star, we'd love to hear your thoughts.Your input is invaluable to us and it means a lot to our team to help other customers’ experiences too. Thank you once again for your support, Grampie’s Pizzeria
Loved the they sell by the slice.Overall, there are great portions for the price, and the staff is outstanding with their service. I got my order to go, and maybe that took away from the overall experience as I found the taste lacking in both my slice and my calzone.The Cheesebread was decent, and the canoli was excellent.If in the area, it's worth a try, but I will definitely dine in next time.
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650 Farm-To-Market Rd 78 #650, Cibolo, TX 78108, United States
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650 Farm-To-Market Rd 78, Cibolo, TX 78108, United States
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720 Farm-To-Market Rd 78, Cibolo, TX 78108, United States