Bar & grill, Bar, Brewery, Family restaurant, Hamburger restaurant, Lunch restaurant, New American restaurant, Restaurant, Steak house, Traditional American restaurant
I needed a good place to eat that was near my motel (Hyatt Regency) and this was the one that popped up that had decent reviews, after all, you can trust the Google reviews right? I would say most of the reviews were spot on, I highly recommended the chicken tenders though, they were juicy, flavorful, and very delicious! The sauces also complimented the chicken very well.The services were adequate and quick.
Owner response
Greetings Jason, Thanks for the great review! We're thrilled that you enjoyed the chicken tenders.We hope to continue exceeding your expectations with great service.It was a pleasure to serve you.
We visited at 9 pm on a Saturday.It took quite awhile to be acknowledged once seated even though it wasn’t busy.They offered a late night happy hour menu and we ordered drinks and a pretzel from the list.Half of the pretzel was soft enough to eat.My husband ordered a steak medium rare.It was overcooked and chewy.The mashed potatoes were good.Our server did not return to offer refills and we had to flag her down to request the check.Maybe this restaurant is better at a different time of day but I recommend choosing a different spot for a late night bite.
Owner response
We’re very sorry to hear this! Please reach out to us here https://www.gordonbierschrestaurants.com/contact and we’ll reach out to you.
Today we were at the restaurant first time ever.And we were dissapointed when we got our food! The taste and look of food wasn’t fresh! The mashed potatoes and sause was not fresh at all it looked like the meals we ordered been made a few days ago and just a little bit warmed up.Pizza was cold and not tasty.Chiken was dry and hard to chew on.Broccoli was cold and watery.Burger was cold and didn’t had enogh sause.Service was very slow and took forever.I do not recommend you go to the restaraunt! Do not waste your money and time.And because the food wasn’t fresh at all so be careful to not get sick after you eat there !
Owner response
We appreciate the time you took to leave us feedback.Allow me to apologize on behalf of our team.Customer happiness is important to us and we hope you will give us another chance in the future.
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