New American restaurant, Bar, Bistro
It’s rare for me to find a restaurant that I like in Austin.Been here 7 years but I only have 4 that I’d recommend.This one creates unique dishes with healthy ingredients.I like the ambience too.Service was cordial and attentive.
Owner response
Alison, Thank you for choosing Goodall's, and for taking the time to write a review! We are so glad to hear that you enjoyed your meal with us.We look forward to seeing you again soon! Sincerely, Goodall's
After a long wait for service (there were only 2 other tables occupied) and a great deal of miscommunication between the kitchen and the server, I was served an exquisite crabmeat Eggs Benedict with skillet fingerling potatoes! The latte was also very good and the fresh fruit my dining partner had was lovely.
Owner response
Dear Quita, Thank you for taking the time to share your recent dining experience with us at Hotel Ella.We appreciate your feedback and are delighted to hear that you enjoyed the exquisite crabmeat Eggs Benedict, skillet fingerling potatoes, latte, and fresh fruit. However, we must express our sincere apologies for the long wait for service and any miscommunication that occurred during your visit.Your feedback is crucial to us, and we regret that we did not provide the prompt and seamless service that we aim to deliver to all our guests. Your positive comments about the food and beverages are truly uplifting, and we are thrilled to know that you found the crabmeat Eggs Benedict, skillet fingerling potatoes, latte, and fresh fruit to be delightful.It is our goal to consistently provide exceptional culinary experiences, and we are glad that we succeeded in this aspect of your visit. We are taking your feedback seriously and will be addressing the issues you faced to ensure that such instances do not happen in the future.Your satisfaction is of the utmost importance to us, and we want to assure you that we are committed to improving our service standards. As a token of our appreciation for your understanding, we would like to extend a warm invitation for you to visit us again.We value your patronage, and we are eager to showcase the true hospitality and excellence that Hotel Ella is known for. If you decide to return, please reach out to Trevor Lloyd, our Food and Beverage Director, at trevor.lloyd@hotelella.com.We would be honored to assist with your reservation and ensure that your next dining experience surpasses your expectations. Once again, we apologize for any inconveniences you experienced, and we look forward to the opportunity to welcome you back to Hotel Ella. Warm regards, Hotel Ella
The food was excellent.We ate here several times during our stay and everything we got was perfect.Our servers Robby and Preston were wonderful and deserve all the tips and praise for making our experience worth the 5 stars.
Owner response
Hello Leo, We here at Hotel Ella are so glad you enjoyed your experience with us, and hope to see you again soon!
Mediterranean restaurant
2909 Guadalupe St suite B, Austin, TX 78705, United States