Golden Chick

The worst one I've ever been to.
I used to do my laundry right up the street and would visit this location and every single time they left items off and forgot plastic ware.
I hadn't been there in over a year.
Then my mom wanted me to stop.
I ordered and when I received my items it looked like brown gravy in the green beans and my boxes looked like they were thrown in the bag because they both were sideways and the brown greenbean gravy was all thru the bag.
Then I opened one of the boxes and the brown gravy was in the box and on the chicken.
Also my extra roll was put on top of a container of gravy.
Why!?! We told them at the window we were coming back in for a refund.
They didn't cause a fuss and neither did I but this location to me is the worst.
People stand at the counter forever waiting to be acknowledged as well.
Not just myself but I saw another lady saying hello hello and no one came although they saw her.
DO BETTER!!! All I see up and down this review page is "We're truly sorry..." Yes, Yes you are now do something about it! Sorry isn't going to make it better, action does.

Owner response

I can't believe it.
Every time I visit this GC, the food is consistently terrible.
Two days ago, my boyfriend decided to stop by at 8:30pm to grab something to eat after a long day at work.
When he arrived at my place, the chicken he got was incredibly old.
It looked like it had been sitting out all day, and the wing was so overcooked that the meat was completely dry.
However, I decided to give it another chance today and ordered a 1 piece chicken combo with a side of corn nuggets.
The chicken leg was grilled decently, but it still tasted a bit old.
The corn nuggets were extremely hard and stale, the rolls were hard and burnt, and the sweet tea had an excessive amount of sugar in it, which ruined the enjoyment of drinking it.
These restaurants are placed in our communities without any concern for whether they serve good food or not.
Despite how much I used to love GC, they are now officially off my fast food list. **Please Check your food before you drive off**

Owner response

This place is disgusting..
I go inside to get me a gallon of sweet tea, not only was it expired but inside were remnants from the tea.
When I went inside all the workers looked exhausted & no gloves were being used at all..
I will just continue driving to the original GC on Kiest & Polk..
this one is no good

Owner response