Salvadoran restaurant, Fine dining restaurant, Latin American restaurant, Mexican restaurant, Tex-Mex restaurant
Located in the Bishop Arts District, we had trouble finding an open restaurant on a Saturday evening at 8:30pm.After being turned away from a restaurant 20 minutes before their posted closing time, we walked into Gloria's.Alhough it was only 15 minutes before vlosing, their staff was happy to accommodate us.And with a smile! Being late, we quickly ordered.We got the carne asada plate & chicken enchilada plate.Wow! Both were DELICIOUS! The carne asada was accompanied with black beans, rice & fried plaintains.I was surprised to get 3 enchiladas stuffed with well-seasoned shredded chicken, topped with a yummy sour cream-based sauce.This plate was accompanied by a white rice & black beans.My serving was so large, I brought leftovers home to eat the next day.Our friend got a tamale plate & enjoyed it also. We highly recommend this wonderful find! Thanks to the staff at Gloria's for letting us into the restaurant so close to closing time.
Starting from the parking lot.The parking attendance are nice and courtesy. Entering into the place this they had a wonderful smile. Went to the bar first the bartenders are just outstanding. Move to the dining area the waiters and waitress are a five star . I suggest going casual, business-wise, being a regular person no matter the color gender. From what I saw they are outstanding with the disabled. This is the location off of Bishop our own Bishop great job
The service was horrible.I went alone and sat at the bar.Server number 11008 let ten minutes go by before he even acknowledged me.I ordered a house margarita and asked for a food menu.Took him a minute to get the menu.Ten minutes later he came back to take my order.In the middle of me giving my order he steps away to speak to a coworker.By the time he comes back I have to look at the menu again.I gave him my order and specifically said sour cream sauce over my burrito and extra sour cream on the side.I got neither.He walks off.I was starving so I ate what I got.Oh I didn't get chips and salsa until after I got my food.At that point I was done.I'm a strong believer in tipping however this service did not deserve a tip.I didn't tip and I wrote on the receipt.SERVICE SUCKS.I will not be returning.
Owner response
Hola, Markell! Thank you for taking the time to share your feedback about our Bishop Arts location.We sincerely apologize for the overall experience you had during your recent visit.We can assure you these were uncommon instances, and we’ll work to do better in the future.Did you happen to speak to the Manager about all of this while you were there? To address your concerns appropriately, could you please email our Corporate Guest Relations Team the details at contactus@gloriascuisine.com? In your email, please be sure to provide us with the location you visited, date and time of your visit, your ticket number (if available), or servers name (if available), and the last four digits of your credit card and type of card used (if you paid with a credit card). Your insights will assist us in identifying areas for improvement and ensuring a more enjoyable dining experience for all our guests.We hope to hear from you soon.¡Gracias!
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