Buffet restaurant, Catering food and drink supplier, Restaurant
Food & drink
Vibe
Buffet
Fried chicken
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
I would give the food the letter grade: B-.Everything was just tasty enough, but nothing really stood out.Our server was training, and was wonderful! I thought the woman training her, could have been a little nicer to her.It was quite warm inside.They had fans overhead, but none of them were running.We asked if they would turn the one on near us, and they concluded that it was broken.The food was certainly affordable.It was $43 and some change for three people.It is a buffet style restaurant.And they did refill the buffet pans fairly quickly.If I lived in the area, I would probably go there again.You really can't judge a restaurant, if you've only been once.
Friday, 10 March 2023 11am open time and I'm with my family ready to eat! We encountered a Terrible server named Sue 45-55 years old (maybe Thai or Viennese).I came with my family, and she wanted to sit us in another location which I refuses nicely but she didn't take kind to that. She came asked me for my receipt in a nasty way, and her attitude was immediately known at this time.I asked her was she okay and she ignored me 3 times and asked me my drink. I asked her again was she okay (not being sure of her and my drinks) she started to speak louder as she explained herself about sitting at the table.I told her in a low tone and told her she doesn't have to be so loud... Her response, "oh, I just talk like that".(Lie, watched her talk super soft to the other customers...) (customers were alerted by her and watched how i calmed the situation down). Then she asked again about the drinks.I said, one moment cause my wife was getting food and she scribbled on the back of the receipt violently within 10 seconds of asking (see photo). I watched her from my seat as she left and fixed the waters with a attitude! She kept looking at me (yes, I'm watching her 👀) and put 1 to 2 pieces of ice in my kids drink! I then requested to speak with a manager.Manager did not come after 10 minutes of sitting and feeling uneasy. Then a manager named Eric came and he didn't seem too concern about the situation, he just wanted to move us to another location.🙄 ok. We moved location and our server Edith was great 👍 as she asked about situation with some type of concern ❤️.She made the day better!!! Sheeeeshhhhhh! I haven't eaten yet and it's been 30 minutes recalling the event.Still in shock! Now it's time to eat.🍽 Overall: 2 STAR EXPERIENCE UPDATE: 29 JAN 2024 I have revisited Fried Tomatoe 3 times now since the incident. Here is what I got for you! All servers have been great, and the infamous Sue has actually spoken (may not be sincere) and presented herself/company well. Perhaps it was just a bad day... Let's talk about the food!!! Best on the Buffet - Beef Stew - Mac and cheese - BBQ chicken - Mash Potatoes - Fried chicken - Bake chicken (sometimes) I can't forget that meatloaf...They throwing it down! The deserts are top notch! PROS - Mrs.Ray is a great server; she has been great for my last two visits - Eric the manager was very vigilant of the floor. Talkative with guest and ensuring all cylinders were firing like clockwork. - The food is great and kept fresh Cons - Floors 9 (carpets) in the buffet aisle were dirty (traffic) - Utensils may not be fully cleaned (due to high t Overall Impressions: Bring your family and enjoy the food! My first experience wasn't the best and may just be an isolated incident. Nevertheless, each time I come I get what's expected and some. This is the best buffet place in Montgomery, AL. Ill update when Fried Tomatoes takes a loss. The food is great and kept fresh. TRUE REVIEW STRAIGHT DOWN THE MIDDLE Hit the like/follow on the way out! HAVE A BLESS DAY
Owner response
We're sorry to hear about your initial experience with us.Providing excellent service is important to us, and we apologize for falling short of your expectations.We appreciate your feedback and are glad to hear that your subsequent visits were more positive.Thank you for giving us another chance, and we hope to continue exceeding your expectations in the future.We look forward to welcoming you and your family back soon!
Well friends I finally made it ...I had the pleasure to have lunch at the Montgomery Fried Tomato and it was a buffet delight.I ate from the whole buffet and all items were seasoned and prepared perfectly..I ate so many one Spooner's that I almost passed out .. The restaurant and restrooms were clean.The staff is very attentive to the customers.So yes I will return..after I knock off a few more eateries on my bucket list. Plus they have seniors and military discount ..
Owner response
Thank you for kind feedback
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