Mexican restaurant, Burrito restaurant, Caterer, Taco restaurant, Tex-Mex restaurant
Located in Old Town In the Village, Freebirds World Burrito serves up a lively take on classic Mexican fare with a focus on customizable burritos and bowls. With comfortable options for solo and group dining, this family-friendly spot offers vegan and vegetarian choices amid a trendy atmosphere. While many rave about the vibrant flavors and friendly staff, some guests have noted inconsistencies in service and pricing. Whether you’re grabbing a quick lunch or enjoying a dinner with friends, Freebirds has the casual feel that keeps locals coming back.
Food & drink
Vibe
Burrito
By owner
Street View
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The food was good and the staff was decent and patient.They were also busy.i just wish they would have told us upfront how much the "extras" were that you add to your burritos.Like the papas, they had been sitting out for a while (obviously) and I got charged extra for those.They weren't that good on the burrito, a little hard but luckily it didn't detract from the overall burrito experience too much. I also upgraded the size of my burrito and purchased the birria (a "limited-edition" burrito).The upgrading to the monster size was straightforward.My burrito ended up costing over $20, something that I wasn't happy about. My partner had the burrito bowl and some chips.Overall the experience was a good one.
Owner response
Hello Sva, Here at Freebirds, we pride ourselves on offering It’s Your World Service! If there is something you think we could do in the future to improve, you can reach us at https://www.freebirds.com/contact-us Don’t forget to try our Monster Burrito next time you visit! Best, Guest Guru
Flavor wise, the food was okay, but the circumstance of food service not so much.Tortillas straight out of a bag.Line items that should be served at least 165°, were barely above room temp.My granddaughter enjoyed her Freebird build your own burrito.I had steak tacos with meat and cheese only, and queso blanco(the only thing served hot) and chips (great flavor and crunch).My husband went with a steak keto bowl.All the food items had a nice spice after burn, but flavor is not enough to overcome the drawbacks of the place.Service is cafeteria line style, then get your own drinks.This is where the place went down to one star.Large black gnats flying all around the drink station.When getting my drink, I was concerned about getting a bug in my cup.When I went for a refill, I almost barfed. The ice chute is clear plastic, but behind it, I saw a line of green algae telling me this area hasn't been cleaned in waayyy tooo long! YUCK! YUCK!! YUCK!!!
Owner response
Hello Kathleen, Here at Freebirds, we pride ourselves on offering It’s Your World Service! We sincerely apologize for your recent experience.We know we can’t undo what happened, but we’d love another chance to get it right.We’d love to discuss your experience with you in the hopes of inviting you back.Please reach out to us at https://www.freebirds.com/contact-us Best, Guest Guru
Every time I come into this location it’s an exceptional experience.Always greeted warmly by smiling staff.The food is always delicious and they are so quick.The general manager Kyle is always going above and beyond for me and my daughter when we come in on Saturdays, he is so kind and helpful!
Owner response
Hello Taylor, Here at Freebirds, we pride ourselves on offering It’s Your World Service! We are thrilled that you were satisfied with our fast and friendly staff! If there is something you think we could do in the future to improve, you can reach us at https://www.freebirds.com/contact-us Don’t forget to try our Monster Burrito next time you visit! Best, Guest Guru
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