Freddy's Frozen Custard & Steakburgers

The Burgers were delicious and fresh.
The fries were hot and salty.
We all got double steak patties and they were pretty thin.
The place was pretty busy but the service was fast.
We waited about 7 minutes for the food.
My only complaint was since it was so busy no one cleaned the tables.
I had to ask a worker if I could get a wet wipe so I could wipe it down from the previous family who had eaten there.
Overall, it was a good tasting meal and we would definitely go back!

Owner response

Freddy's is always delicious.
The service is reasonably quick and courteous.
One of the times I've been here, half of the employees were wearing pajamas, which was weird, but they still did their work fine, so I don't really care.
Overall pretty good.

Owner response

Okay, but not that impressive! I have always been curious about this franchise but I never committed to try it.
However on this particular day I decided to give it a chance. This restaurant located on Ramsey Street is pretty easy to access.
Once I arrived it was easy to find a parking spot as they were not crowded. Appearance: your restaurant appeared to be very clean the tables were clean there was no paper on the floor so that was a plus. Once I approached to order the menu board was difficult for me to read.
I am a bit visually impaired so that was part of a struggle.
However the associate was friendly and willing to help so that experience was not bad.
She took the time to kindly answer my questions, so customer service was good. They appeared to be adequately staffed and my meal was prepared in rapid time, so that was good as well. Once I receive my food, I noticed I did not receive the fry sauce or the ketchup that was requested upon order and was clearly stated on the receipt, so I had to go back and ask for it.
I didn't have any problems getting it but I had to go back and ask for it. I was excited to die then for a taste test in my Miller opted for onion rings for a 50 cent up charge versus the fries that directly come with the combo meal. The food look good and smelled great.
However, the taste test was very disappointing.
It was just not what I expected.
There was no particular unique taste about the burger or the fries.
As a matter of fact they were just playing or bland if you will.
I appreciate the pickle to onion ratio, which was to my liking, but outside of that I was truly disappointed.
Even the fry sauce did not help, as it was bland as well.
I had a diet Pepsi, mini restaurants have problems with fountain drinks and this was more of the same, it was just carbonated, no flavor. I will not be eager to return, as I started this post it was okay but not impressive, but if you haven't tried it, check it out and judge for yourself.

Owner response