Fast food restaurant
Just got in to Omaha again to visit family and thought I would try Freddy's 2/2/23.The dining area was very clean and I was greeted at the counter promptly by a young staffer.I ordered a Double Patty Steakburger and this is the thinest burger Ive ever had.The two patties together were at best the same thickness as the slice of onion or tomato.Is this standard or is it because of inflation? I don't know as I'm comparing it to my go to Whataburger as I'm not near a Freddy's back home.It was good and the Bun was fresh, just costly for what you get.
Owner response
While a steakburger has characteristics similar to a hamburger, it is hand-pressed thin to create a caramelization effect around the outside of the burger with a juicy, flavorful center.We typically recommend our Double Steakburger since ours is unique compared to a standard hamburger.Our apologies if your steakburger was unsatisfactory.Please take a moment to send us your contact information securely via our website at https://ffcsb.us/nr so we can put you in touch with the local Franchise Group.
I ate here 2 nights in a row. Last night I thought it was a fluke because the food has always been good before, but my onion rings were less than half full and my patty melt didn't have toasted bread. Got a different burger tonight and the burgers were good but the fries were also less than half full...like 1/3 full.And there were just 5 small onion rings in the bag. I have never had this happen before at this Freddy's but it seems like something has changed here recently with the quality.
Owner response
We regret that you had a disappointing experience with us, and are glad you brought this to our attention.Please send us your contact information securely via our website at https://ffcsb.us/nr so we can put you in touch with the local Franchise Group.
Food was fresh and delicious and customer service was excellent.Try their jalapeno fry sauce which is amazing to say the least.Have absolutely zero complaints and definitely will be back.If I'm in the area and hungry for a burger Freddy's Frozen Custard is an absolute no-brainer.
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