Frannie & The Fox

The atmosphere and vibes are great.
Our waitress was on top of everything and made good recs.
The food however is doesn't match up with the hype and wait times.
Yes we had to wait 30 minutes on top of our reservation, which already put a sour taste in our mouth.
Old fashion drink was 5/10 drinkable but not mixed well.
Okay first time but wouldn't recommend to someone.

Owner response

I was a hotel guest and overheard while checking out that this restaurant was in the top 10 best hotel restaurants in the south for some publication.
Based on my poor experience, I was surprised to hear this, and I could only guess it was awarded by Mad magazine.
Turns out it was USA Today, so I wasn't far off. The decor is nice and on-brand for the hotel itself.
We had reservations and were sat quickly. The seating we had was not very private, and it is loud in the area of the bar overall.
It may be quiter elsewhere in the restaurant, but I can't speak to that.
It was difficult to converse due to the level of noise. We ordered meatballs, fried crab balls, a peparoni pizza, and chitarra (square spaghetti). Both the meatballs and crab balls had good flavors.
The issue I had was temperature.
Both were too cool.
The bread that came with the meetballs was very salty. I didn't eat the pizza, so I will not comment other than to say it was a limp, wet mess.
This was especially awkward because there was no pizza server, so the toppings would fall off the limp slice while trying to make it to the plate. The chitarra was under seasoned and devoid of flavor.
That was surprising since basil and saffron were supposed to feature in the dish, along with lobster meat.
The pasta itself was also unremarkable, just there.
I ate a few bites, picked out the lobster (tasted as basic as could be), and then set it aside. Service was passable but apathetic.
I had my water refilled often, but tea went without refilling for my dining partner. If you are dining here, maybe stick to the apps.
Compared to similarly priced italian "fresh" redtaurants I've been to in SC, there are better options.
I will not be back for a dinner.

Owner response

We would come back here even if not staying at the hotel.
Excellent pizza and rigatoni, beer selection and custom drinks.
Dress code is high-end fashion to tee shirt and jeans.
Prices are very reasonable for food, drinks and service.
Great bar to dine and drink alone at(and meet someone new?).
Outdoor indoor or hybrid of that for dining.
Many patrons looked like models.
Hidden barroom in back an oasis(opens at 5pm).
Any issues? The manager is great!

Owner response