Hamburger restaurant, Bar & grill, Restaurant
First time here, recommend by some locals. Came in just after lunch rush, ordered to go which I took across the street to my hotel to enjoy. At the suggestion of the staff, I ordered the Flamme Burger and Parmesan Truffle Fries. The burger patty itself was nice size and expertly cooked. The rest of it just fell flat, imo. Not much flavor to the sauce. The fries however, were delicious! Perfectly cooked with a wonderful flavor. At this price point (~$20) I’ve had much better, like Five Guys but have also had worse. The staff was incredible! Very friendly and knowledgeable about the menu. I’ll definitely return to try other options in the future but for this visit, was disappointed with the burger.
As a former waitres, if a client asks for the manager you never ask: “For what?”.You ask: “Is there anything wrong, can I get it fixed for you?” A client never has to ask twice not make the same request twice.You go and get the manager, NOW!! My burger was cold.I informed the waitress about it.She did apologize, and took both burguesa and got them warm- having said that, it was not a fresh hot burger, it was the same burger bun hot but meat cold.The sweet potato fry that I had left on the cut board (where is served) was still there. I asked for the manager, she asked for what.I asked for the manager, again- do customers have to repeat themselves? No. Manager did asked if I wanted something else or a new burger- at this point I am pissed.No, appetite is gone.
Simply amazing food!!! The best wings and burgers😋, and that’s coming from someone who does not like burgers😋.
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