Five Guys

Gretchen Greenholt

Five Guys is my go-to for juicy burgers and loaded fries! 🍔 The customized creations here are endless – I opted for the bacon cheeseburger with grilled onions and jalapeños, paired with their famous Cajun fries. The flavor explosion was mouthwatering!

The atmosphere is casual, and I love the open kitchen where you can see the burgers sizzling away. Just a heads up - the portions are generous, so come hungry! If you're in the Lakewood area, definitely swing by for a satisfying bite! 😋

Some incredible human beings run this place.
I’ve been missing my mother who passed from cancer and I was wearing my grief a little bit tonight.
A nice note was taped to my order and the manager came by during my meal to give me a free milkshake.
This made my day and they earned a customer for life! Little things go a long way.
Chocolate was always Mom’s favorite flavor Props to Sara B the cashier and the manager whose name I did not catch

$20 for a small bacon burger, small fry, and a soda! If they want to charge that much, it better be good! It was not.
I ate in, handed me my food in a bag, fries were dumped in the bottom, the burger was squished, and looked like it was thrown together by someone who doesn't care.
They weren't at all busy.
When I came in, there was one only one other person there, the entire staff was just standing around.
They jumped to action when I ordered, but your average McDonald's is better, and that's sad.

I am writing to express my disappointment with my recent experience at your Lakewood, Colorado location.
I have been a loyal Five Guys customer for over six years and have always appreciated the quality of your burgers and fries, despite the higher price. However, today I encountered a situation that was quite shocking.
I ordered a regular fry and a cheeseburger.
To my surprise, my cheeseburger was ready in just one minute.
I noticed that the grill cook had precooked the burger patties and set them aside on the grill.
After making my burger with these precooked patties, the cook then tossed the remaining patties in the trash.
In my six years of visiting Five Guys, I have never seen this happen.
I have always expected to wait at least 6 to 8 minutes for a freshly prepared burger. Furthermore, when my burger was ready, the fries were missing from my order.
This experience left me feeling both robbed and scammed. I urge Five Guys to seriously address the issues at this location.
It is unacceptable to treat customers in this manner.