Firehouse Subs Oakleaf

Name: Firehouse Subs Oakleaf
Address: 9660 Argyle Forest Blvd, Jacksonville, Florida, 32222, US
Telephone: (904) 329-3944
Price range: $
Rating: 4.30

Sandwich shop, Caterer

Location: 9660 Argyle Forest Blvd, Jacksonville, FL 32222, United States
Phone: (904) 329-3944
Price: $

Opening hours

Sunday: 10:30 am-9 pm
Monday: 10:30 am-9 pm
Tuesday: 10:30 am-9 pm
Wednesday: 10:30 am-9 pm
Thursday: 10:30 am-9 pm
Friday: 10:30 am-10 pm
Saturday: 10:30 am-10 pm

Food & drink

Vibe

Sandwich

By owner

Street View

Add Your Review

Reviews

This was such a great lunch stop.
I love that it supports a wonderful cause. The food was amazing, and the outside area is perfect for families with busy noisy children like us.
Staff were friendly, helpful, and accommodating.

I was so disappointed in the staff or the manager on duty today.
This location was just getting started with their lunch rush.
When I reached for ice - a quarter sized mold glob fell from the ice machine.
I brought it to the employee attention.
The excuse explanation provided was “ we just had someone clean the machine” a second employee offered me a new cup.
There had to be 6-8 ppl in line at the time.
Not one employee walked to the machine to address the issue, no one gave verbal warning of other patrons..
the following patrons had no idea what happened and continued to use the moldy machine.
I was very disappointed in obvious disregard.

Owner response

First, we'd like to thank you for taking the time to provide us with your invaluable feedback and for visiting us.
We are truly sorry to hear we failed to impress you.
Please know that we take your concerns seriously and hope you’ll provide us more information at www.firehousesubs.com/support for leadership to address this properly and make this right with you. Anna/Guest Services

Ordered to go on 2/14/24 around 130ish.
Should have known when i walked in that it wasn't going to be good when there were 3 employees complaining about how busy they were.
Regardless i Ordered 3 sandwiches to go and when i get home they looked like they were thrown together with no care and doused with mayo.
33$ worth of food and my worst firehouse experience, and ive been to this location before but probably not again.
The staff obviously didn't care about food quality or there jobs.

Owner response

The poor experience you describe is truly disheartening to hear about, Chris.
We want our guests to leave feeling absolutely impressed and satisfied with their experience and we're sorry you didn't feel that way.
Your feedback is very useful and will help us improve so please contact us at www.firehousesubs.com/support when convenient.
Thank you! Anna/Guest Services

Reservations